It’s what you might be missing. Classic, simple & straight up

Our Classic solution is a customer support product so you never miss an opportunity again. It will empower your team to provide high-quality, consistent support to more customers in far less time. We call it a win-win!


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Classic support for your customers. Because first impressions last.

Our Customer Support Solution is designed to help your business provide quality customer support at scale. It will empower your team to provide high-quality, consistent support to more customers in far less time.

With added features like network IVR, area code routing, prefix routing, mobile location routing & call origin routing, your calls will end up just where you want them to go, and in far less time. Getting a support phone number for your business really couldn’t be easier when you put pickle to work.

Add this Classic solution with any of our 1300 or 1800 numbers and show you really mean business.

Get the product sheet

Our Support Solution is designed to help your business provide quality customer support at scale. So for the little nerd in all of us why not download our product sheet for the Classic today. Did we mention It’s free, not to mention you will be well and truly in the know!

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Classic features

You will love pickle’s jar of real-time inclusive tools that are available. Things like rich insights, call forwarding, toll-free and fixed cost calling and much more. Select the icons below for a taste of what can be possible when you think pickle. Great huh
See Plans

National Presence
Call Forwarding
Call Analytics
Control
Fixed Cost
Toll-Free Calls
1300-numbers-australia-wide

It’s Classic, and you’ll love it!

Help your customers with phone support, anywhere in Australia, and call insights for business performance

1300 Number
$10/mo
Suitable for small to medium business expecting inbound calls.
1300 xxx xxx
Caller pays the price of a local call
Australia Wide Presence
No lock-in plan options
Monthly Plan Options
$10 Local
$29 National
$49 Premium
Critical Information Summary
Most Popular
1800 Number
$15/mo
Calls that are free for customers, making them ideal for your business.
1800 xxx xxx
Caller pays nothing
Australia wide presence
No lock-in plan
Monthly Plan Options
$15 PAYG
Critical Information Summary
13 Number
$650/mo
Suitable for larger corporations with high volumes of inbound calls.
13 xx xx
Caller pays the price of a local call
Australia Wide Presence
No lock-in plan
Monthly Plan Options
$650 PAYG
$POA Smart
$POA Premium
Critical Information Summary

Gain new insight into your customers and employee call history.

Want to improve efficiency and productivity? We thought so who doesn’t. Dig into a wealth of intel about your customers’ calling behaviour right in the pickle Portal.

Caller Analytics

Analyse calls and gain insight to your callers’ call patterns. See caller breakdown, demographics, social profile and mobile provider. This is Big Brother.

Call Recordings

Monitor, review and save calls to your account to improve performance and enhance customer service capabilities. You voicemails are all stored for 3 months right in the Pickle Portal.

Permalink

Easily create a stand alone Permanent URLs (Permalink) for all your phone numbers and user extentions in a few clicks. These URL’s can be made accessible with a private permalink.

Set it and forget it.

Set your phone to route calls exactly how you want. It’s your gatekeeper and it never takes a day off.

Scheduling

Route incoming calls to different numbers, extensions, greetings, menus and more, based on the day and time a call is received.

Find-Me Follow-Me

Direct calls to single or multiple phone numbers and have them ring all at once or one after the other you choose.

Created by us for you, so you’re always in control.

Even though our features are powerful, we’ve designed them to be simple and easy to use. When in doubt never fear pickle is always near.
Intuitive Web Interfaces

Our user-friendly design lets you set up, configure and manage all the Simply Awesome pickle features with just a few simple clicks. You’re going to love the pickle portal. After all, you’ve got a business to run

Instant Provisioning

Sign up, and you’re ready to work, even with our new phone numbers. In fact, it’ll take you longer to make a latte than it does to be up and running with our ring-ready phones. While your up, I have milk with two sugars

Phone Support

Not that you’ll need our help, but if you do, our dedicated Australian staff is available to assist. Our customer service agents are always ready to support all your configuration needs. I’ll be there for you… cue music

So What’s your problem?

No seriously, we want to know because we are here to help solve it. Just leave your details and one of our Simply Awesome pickle people will be in touch to arrange a live demonstration.