You’ve got questions,

We’ve got answers!



Chances are someone’s asked the exact same question before, but if you can’t find what you’re looking for, feel free to pick up the phone and speak to one of our friendly team members

Questions about 1300 or 1800 numbers?

Can I transfer my existing numbers?
Can I make calls from my number?
Can I receive calls on more than one number?
Can I decide what hours my numbers will ring?
Can I make changes to my forwarding number using your portal?
How long does it take to set up a new number?
If I cancel, can I take my number to another provider?
Can i have multiple 1800 or 1300 on the same account?
Can I request a specific phone number?
Can I switch to another plan after I sign up for a Phone number?

Questions about Phone System?

How do I modify features like Call Forwarding?
Can I connect my fax machine?
Do I need to be an Pickle Internet customer to purchase Phone System?
How fast does my Internet connection need to be?
Do I have to record the greeting in my own voice?
Can I make manage my phone system using your portal?