Automatically route calls to the extension or department callers want to reach with menus and an automated receptionist. It’s professional and efficient.
Easily forward all calls to your mobile phone, home phone, regional offices or practically anything that rings. Your extension can go with you everywhere, but only if you want it to.
Ask callers to enter (via keypad) the first or last name of the person they’re seeking. Callers can find their own way to employees in your company directory.
An in-call feature that allows you to transfer any call from your phone to another number or extension on the same Pickle Account.
Since every employee has his or her own extension (for free), callers can just enter the extension of the person they want to speak with and they’re instantly connected
Block incoming calls from unwanted callers, unknown numbers or certain area codes. Your phone won’t even ring. You can also block outgoing calls to international numbers and directory assistance.
Set your phone to route calls exactly how you want. It’s your gatekeeper and it never takes a day off.
Route incoming calls to different numbers, extensions, greetings, menus and more, based on the day and time a call is received.
Direct calls to single or multiple phone numbers and have them ring all at once or one after the other you choose.
Route incoming calls to any individual or group of employees. Ideal for customer service, sales departments, help desks and appointments. Customers won’t hear an engaged tone again.
Say goodbye to boring elevator music, hit the DJ decks and create your own music track or record a custom greeting detailing info about your business; new products, special offers and more.
Specify an audio message—a voice tag like “Sales” or “Support”—to identify callers based on the number or the extension they dialled.
Absolutely! A custom call schedule can be set for your entire account or for a specific phone number. This is helpful if someone’s on vacation or if you’ve got team members on different shifts.