Call Forwarding
Forward your business calls anywhere
Included business phone system features
Make sure your caller gets to the right place the first time.
Create your own customised rules to route incoming calls to their desired location
Menus/Auto-Attendant
Automatically route calls to the extension or department callers want to reach with menus and an automated receptionist. It’s professional and efficient.
Forwarding
Easily forward all calls to your mobile phone, home phone, regional offices or practically anything that rings. Your extension can go with you everywhere, but only if you want it to.
Dial-by-Name Directory
Ask callers to enter (via keypad) the first or last name of the person they’re seeking. Callers can find their own way to employees in your company directory.
Call Transfer
An in-call feature that allows you to transfer any call from your phone to another number or extension on the same Pickle Account.
Dial by Extension
Since every employee has his or her own extension (for free), callers can just enter the extension of the person they want to speak with and they’re instantly connected
Call Blocking
Block incoming calls from unwanted callers, unknown numbers or certain area codes. Your phone won’t even ring. You can also block outgoing calls to international numbers and directory assistance.
Set it and forget it.
Set your phone to route calls exactly how you want. It’s your gatekeeper and it never takes a day off.
Scheduling
Route incoming calls to different numbers, extensions, greetings, menus and more, based on the day and time a call is received.
Find-Me Follow-Me
Direct calls to single or multiple phone numbers and have them ring all at once or one after the other you choose.
Build a call flow that works for you, it’s as easy as drop and drag!
Its the Ultimate in customer automation and call handling, so let’s get it right the first time and put pickle to work so he can efficiently manage all of your incoming calls and complex business scenarios, giving back your time so you can get back to…
Queues
Route incoming calls to any individual or group of employees. Ideal for customer service, sales departments, help desks and appointments. Your customers won’t have to hear an engaged tone again.
Custom Hold Message
Say goodbye to annoying elevator music, hit the DJ decks and create your own music track or record a custom greeting detailing info about your business; new products, special offers and more.
Call Voice Tagging
Specify an audio message to a voice tag like “Sales” or “Support” to identify callers based on the number or the extension they dialled.
See all our Simply Awesome Features.
Call forwarding allows you to easily manage your incoming calls by using flexible call routing options. Such as Time of Day routing and Call Overflow.