Boost Your Business with a 1800 Number
A 1800 number gives your business a professional, nationwide presence and ensures customers can call you for free. At Think Pickle, we make it easy to get started with affordable plans, advanced call management features, and seamless call routing to keep your business connected.
Find Your Perfect Virtual Number Now
Use our quick and easy Number Search Tool to find and secure the ideal Virtual number for your business.
Why Think Pickle is Best for 1800 Numbers.
Free for Your Customers
A 1800 number ensures your customers can call you at no cost, increasing inquiries and customer satisfaction.
Advanced Call Routing
Never miss a call with features like Call Overflow, Time-Based Routing, and Postcode Manager to direct calls efficiently.
No Lock-In Contracts
Flexible plans with transparent pricing so you can scale with confidence.
Australian-Based Support
Get expert support whenever you need it from our local team.
What is a 1800 Number and How Does It Work?
A 1800 number allows customers to call you for free while enhancing your professional image. It helps improve customer trust and communication, no matter where they are in Australia.
Choose the Right 1800 Number Plan for Your Business
We offer two flexible 1800 number plans designed to meet the needs of Australian businesses. Whether you’re a small business just starting out or growing fast, our affordable plans help you stay connected with your customers.
PAYG Plan
Perfect for businesses wanting flexibility with affordable call rates.
$15/month
15c per minute for all calls received on fixed numbers.
No lock-in contracts – cancel anytime.
Per-second billing to save you money.
Free calls for your customers.
Free setup – get started quickly.
7-day free trial to test it out risk-free.
Premium Plan
Ideal for small businesses needing unlimited calls and advanced features.
$49/month
Eligibility: For new numbers only. Designed specifically for small business customers.
Unlimited national calls included.
No lock-in contracts – cancel anytime.
Free calls for your customers nationwide.
Free setup – quick and hassle-free activation.
7-day free trial to test your plan.
Predictable costs with unlimited calling.
Powerful Call Management Features
Manage your incoming calls effectively with our advanced routing options.
Area Code Manager
Direct calls to predetermined phone numbers based on Australia’s Area Codes. Supports up to 70 call collection areas.
Advanced Mobile Manager
Manage calls from mobile service areas (MSAs) across over 200 regions in Australia.
Call Splitting
Share calls in 1% increments between up to 10 phone numbers or locations to distribute workloads effectively.
Call Overflow
Redirect calls to an alternative phone number when the primary line is busy or unanswered within 20 seconds.
Time and Day Manager
Divert calls based on specific time periods or days, ensuring customers are served even outside business hours.
Statutory Holidays
Route calls during public holidays to alternative answering points or message services.
Calendar
Pre-schedule call diversions for specific dates to manage call traffic seamlessly.
Call Tracking and Reporting
Track and analyse call performance to make informed decisions and improve customer experiences.
Speak To An Expert
Call Routing Tree
Visualise advanced call routing with Think Pickle’s intuitive system.
How to Get Started with a 1800 Number
1. Search for Your Number
Use our Number Search Tool to find the perfect 1800 number for your business.
2. Choose Your Plan
Pick a flexible, affordable plan that suits your needs.
3. Activate and Go
Our team will handle the setup, and your number will be live in no time.
What Our Clients Say
“Think Pickle’s cloud PBX calling solution has been a huge upgrade from our previous system. The features and customisation options have allowed us to streamline our call centre operations and provide a more professional customer experience. We’re also saving money on call costs. Highly recommend!”
Roger Dosanjh, General Manager at Forrest Training
“Since switching to Think Pickle’s inbound voice solution, our customer service has improved tenfold. The integration with our CRM has made handling customer inquiries much smoother and more efficient. We’re able to provide a higher level of support and our customers have noticed the difference. Highly recommend!”
Scott Bouquet, Managing Director at Ideas Marketing
“Think Pickle’s business broadband has been a game changer for our company. The speed and reliability of our internet connection has allowed us to be more productive and efficient. Plus, the 24/7 portal has been a lifesaver when we’ve had any issues. Can’t recommend this solution enough!”
Justin Elton, Managing Director at Pillar Facilities Management
“We recently engaged Think Pickle for their Professional IT Services and were blown away by the level of expertise and professionalism they brought to the table. As a student accommodation company operating multiple sites, it was crucial for us to have a seamless and secure IT environment. Think Pickle has exceeded our expectations and we highly recommend their professional IT services to any business looking to improve their technology infrastructure.”
Ryan Roberts, IT Manager at Urbanest
FAQs About 1800 Numbers
What does a 1800 number cost?
We offer:
- PAYG Plan: $10/month + 10c per minute (fixed calls).
- Premium Plan: $59/month with unlimited national calls.
- PAYG Plan: $10/month + 10c per minute (fixed calls).
- Premium Plan: $59/month with unlimited national calls.
Are 1800 numbers free to call?
Yes, 1800 numbers are free for customers calling from landlines and mobiles.
How do I get a 1800 number for my business?
Use our Number Search Tool, choose your plan, and we’ll take care of the rest.
What are the benefits of a 1800 number?
A 1800 number gives your business nationwide credibility, improves customer trust, and provides advanced call management options.
What’s the difference between 1800 PAYG and 1800 Premium plans?
The PAYG plan is ideal for low call volumes, while the Premium plan includes unlimited calls for predictable monthly costs.
Need Help Choosing the Right Solution?