Advanced Extensions

Our Extension features are Simply Awesome

A Jarload of features with every user extension.

Having things done your way is the norm these days, and why not you deserve it. So give everyone the ability to work the way that’s most effective for them.



Every extension in your Pickle account has its own voicemail box. Manage and listen to messages online, or have them conveniently emailed as an MP3 attachment.


Personalise your phone system with audio greetings, messages, music, menus and voices by uploading your own audio files.

Find-Me Follow-Me

Have your calls get to you no matter where you are. Route calls to a single number, have multiple phone numbers ring all at once or one after the other. It’s your call. No pun intended.

Call Logs

View all incoming, outgoing and missed calls to your Pickle number(s). Completely trackable and filterable in the Pickle Portal.


Every user extension comes with its own HD conference bridge for multiple participants. Moderator controls let you start, end, mute and lock a conference. Meetings have never been easier.

Address Book

Easily import, sync and manage your business contacts. You can even route calls to contacts. Everything is at your fingertips.

“I never miss a call,” said no one ever.

Every extension in your Pickle account has its own unique voicemail box. You decide how you want to get your messages.


Traditional Voicemail

Log in or call from anywhere and listen to your voicemail messages directly in your online Pickle account. The voicemail you know and love….

Voicemail to Email

Get notifications of new voicemail via text message or an email with the voicemail attachment. This comes in handy more than you think.

Voicemail Transcription

Have your voicemail messages transcribed to text and then emailed or sent by SMS to you. Because sometimes it’s just easier to read when you feel like it.

Reject Call - I’m a little busy right now.

In a business meeting, out at a romantic dinner with your spouse or someone else, or In the middle of your highest score on Angry Birds? We all have our reasons to keep unwanted calls from ruining the moment.

Call Blocking

Block incoming calls from unwanted callers, unknown numbers or certain area codes. Your phone won’t even ring. Also, block outgoing calls to international numbers.

Do Not Disturb

We get it, sometimes you just don’t want to be disturbed so, at the press of a button, this feature sends calls directly to voicemail, or routes them to the next call handling rules set by you.

Call Screening

Hear an audio pre-screening of an incoming call, empowering you to accept or reject it with the press of a button.

Give your customers something worth listening to.

Sound professional from the very first call with top-rated voice talent and a range of hold music options that won’t make you think you’re in an elevator.

Professional Recordings

Give your business a professional voice with everything from script consultation, voice talent, licensed music, studio production, we even offer ongoing support.

See all our Simply Awesome Features.

Giving us a try is no big dill, our team is here to help!
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