User Extensions
Our Extension features are Simply Awesome
Included business phone system features
Simply Awesome features with every user extension.
Having things done your way is the norm these days, and why not you deserve it. So give everyone the ability to work the way that’s most effective for them.
Voicemail
Every extension in your pickle account has its own voicemail box. Manage and listen to messages online, or have them conveniently emailed as an MP3 attachment.
Greetings
Personalise your phone system with audio greetings, messages, music, menus and voices by uploading your own audio files.
Find-Me Follow-Me
Your calls get to you no matter where you are. Route calls to a single number, or have multiple phone numbers ring all at once, or one after the other. It’s your call. No pun intended.
Call Logs
View all incoming, outgoing and missed calls to your Pickle number(s). Completely trackable and filterable in the Pickle Portal.
Conferencing
Every user extension comes with its own HD conference bridge for multiple participants. Moderator controls let you start, end, mute and lock a conference. Can you feel the power?
Address Book
Easily import, sync and manage your business contacts. You can even route calls to contacts. Everything is at your fingertips.
“I never miss a call,” said no one ever.
Every extension in your pickle account has its own unique voicemail box. So you decide how and when you want to get your messages.
Traditional Voicemail
Log in from anywhere and listen to your voicemail messages directly in your online pickle account. The voicemail you know and love.
Voicemail to Email
Get notifications of new voicemail via text message or an email with the voicemail attachment. This comes in handy more than you think.
Voicemail Transcription
Have your voicemail messages transcribed to text and then emailed or sent by SMS to you. Because sometimes it’s just easier to read them when you feel like it.
Reject call - I’m a little busy right now.
In a business meeting, out at a romantic dinner with your spouse or someone else, or In the middle of your highest score on Angry Birds? We all have our reasons to keep unwanted calls from ruining the moment.
Call Blocking
Block incoming calls from unwanted callers, unknown numbers or certain area codes. Your phone won’t even ring. Also, block outgoing calls to international numbers.
Do Not Disturb
We get it, sometimes you just don’t want to be disturbed so, at the press of a button, this feature sends calls directly to voicemail or routes them to the next call handling rules set by you.
Call Screening
Hear an audio pre-screening of an incoming call, empowering you to accept or reject it with the press of a button. You’re always in control.
Give your customers something worth listening to.
Sound professional from the very first call with top-rated voice talent and a range of hold music options that won’t make you think you’re in an elevator.
Professional Recordings
Give your business a professional voice with everything from script consultation, voice talent, licensed music, studio production, we even offer ongoing support.
International Reach
The fastest, most reliable and efficient voice over platform with 500+ actors who, combined, speak over 7 languages and dialects.
See all our Simply Awesome Features.
Absolutely! A Flows can be set for your entire account or a specific phone number. This helps automate your business processes.