Get a 1300 Number Today with a 7-Day Free Trial!
Boost your business with a professional 1300 number. Easy setup, flexible plans, and a free trial on our Premium Plan.
Why Choose a 1300 Number for Your Business?
A 1300 number isn’t just a phone number – it’s a tool that enhances your communication, branding, and customer experience.
Enhance customer trust with a national business presence.
Calls to your 1300 number are charged at a local rate, making it affordable for your customers.
Benefit from call routing, time-based management, and overflow handling.
Route calls to any device—landline, mobile, or VoIP system.
All our 1300 number plans include no lock-in contracts, free setup, a 7-day free trial, per-second billing, and Australian-based support. Whether you're just starting out or scaling up, our plans are designed to grow with your business.
Discover the benefits of 1300 numbers, from enhanced customer connectivity to a professional business image. Watch this quick explainer video to learn more.
How Our 1300 Number Service Works
Getting started with a 1300 number has never been easier.
Use our Number Search Tool to check availability and choose the perfect 1300 number for your business.
Our team takes care of the setup, so your new number is live and ready to go in no time.
Route calls to your existing landlines, mobiles, or virtual phone systems – ensuring you never miss a customer call.
Enjoy the benefits of a professional number that enhances customer communication and trust.
Powerful Call Management Features
Manage your incoming calls effectively with our advanced routing options.
Direct calls to predetermined phone numbers based on Australia’s Area Codes. Supports up to 70 call collection areas.
Manage calls from mobile service areas (MSAs) across over 200 regions in Australia.
Share calls in 1% increments between up to 10 phone numbers or locations to distribute workloads effectively.
Redirect calls to an alternative phone number when the primary line is busy or unanswered within 20 seconds.
Divert calls based on specific time periods or days, ensuring customers are served even outside business hours.
Route calls during public holidays to alternative answering points or message services.
Pre-schedule call diversions for specific dates to manage call traffic seamlessly.
Track and analyse call performance to make informed decisions and improve customer experiences.
Take Your Business Further with Enhanced Features
Upgrade your customer experience with these premium call management tools:
Route calls from specific phone numbers to designated answer points, offering VIP service to valued customers.
Provides granular routing based on Statistical Area 1 (ABS data), ideal for franchise businesses.
Route calls based on Australia Post’s postcode areas for precise call traffic management.
Manage multiple call collection areas within cities using Telstra’s telephone exchange boundaries.
Automatically redirect calls to pre-determined locations during unexpected outages, ensuring seamless operations.
Emergency Redirect: Redirect calls to alternative plans in case of an emergency. Service Manager: Make simple routing changes in as little as 15 minutes, 24/7.
Improve call distribution with self-service touch-tone options:
- Simple IVR
- Multi-announcement IVR
- Customised Network IVR
Manage routing in real-time with the Call Flow Manager. A fully featured online tool for real-time routing management.
Visualise advanced call routing with Think Pickle’s intuitive system.
Are 1300 numbers free to call?
No, calls to 1300 numbers are not free. Landline calls are charged at a local call rate, while mobile call rates depend on your provider. Check with your service provider for details.
What do 1300 numbers cost?
For Businesses: Starts at $10/month for PAYG plans or $39/month for unlimited national calls.
For Callers: Charged at local call rates for landlines and as national calls for mobiles.
How do I get a 1300 number?
- Use our Number Search Tool to find your perfect number.
- Choose your plan (PAYG or Premium).
- Let us set up your number and call routing.
Will I own my 1300 number?
You don’t own the number, but you have the right to use it and can transfer it to another provider if needed.
Are 1300 numbers free to call from mobiles?
No, mobile calls to 1300 numbers are charged as standard national calls unless included in your plan.
How much does it cost to get a 1300 number?
The cost of a 1300 number typically includes:
- Monthly Fees: Starting at $10/month for Pay-As-You-Go plans or $35/month for unlimited plans.
- Setup Fees: A one-time activation fee may apply.
- Call Costs: Charges depend on call volumes and provider rates.
At Think Pickle, we offer simple, transparent pricing with no hidden fees.
Do businesses pay for 1300 numbers?
Yes, businesses pay to maintain and operate 1300 numbers. Costs include:
- Monthly plans: PAYG plans start at $10/month; Unlimited plans start at $35/month.
- Call routing: Costs may depend on where the call is routed (e.g., mobile, landline).
- Setup fees: Some providers charge a one-time activation fee.
How are calls to 1300 numbers charged?
Calls to 1300 numbers are charged as:
- Local calls: From landlines at local call rates.
- National calls: From mobile phones, depending on the provider and plan.
Businesses may also incur costs for receiving calls, which vary based on their chosen plan.
How do 1300 numbers work?
1300 numbers are virtual phone numbers that give businesses a single point of contact nationwide. Here’s how they work:
- Call Routing: Calls to your 1300 number are forwarded to a landline, mobile, or call centre.
- Charges: Callers pay local or national rates, depending on their phone provider.
- Customisable Features: Businesses can add call tracking, time-based routing, IVR (Interactive Voice Response), and more.
- Portability: You can transfer your 1300 number between providers without disruption.
How much does Telstra charge for 1300 numbers?
Telstra’s costs for 1300 numbers typically include:
- Setup Fee: $90
- Monthly Rental: $25/month
Call Charges: Local call: 12c per minute National call: 27c per minute Mobile call: 22c per minute Receiving calls on a mobile: 45c per minute
Note: Telstra charges may change, so check their website for current rates.