1300 Numbers for Australian Businesses — Activate in Minutes

Visual call routing, unlimited business numbers, and smarter call analytics — built for Australian SMBs.

No lock‑in contracts • Australian‑based support • Port existing numbers

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Why Australian Businesses Use 1300 Numbers

A 1300 number isn’t just a phone number – it’s a tool that enhances your communication, branding, and customer experience.

Professional Image

Enhance customer trust with a national business presence.

Customer-Friendly

Calls to your 1300 number are charged at a local rate, making it affordable for your customers.

Advanced Features

Benefit from call routing, time-based management, and overflow handling.

Flexibility

Route calls to any device—landline, mobile, or VoIP system.

National Presence

Create a national business presence while routing calls to any office or mobile across Australia.

Ready? Find your number

Who Uses 1300 Numbers?

Businesses across Australia use 1300 numbers to manage customer calls and present a professional national presence.

Trades & Services

Electricians, plumbers, builders and service providers use 1300 numbers to manage enquiries and appear more professional.

Healthcare

Medical clinics and allied health providers use 1300 numbers to manage appointments and patient enquiries.

Real Estate

Real estate agencies use 1300 numbers to direct property enquiries to the right office or agent.

Professional Services

Law firms, consultants and accountants use 1300 numbers to present a national business presence.

Retail & E-commerce

Retailers and online stores use 1300 numbers to support customer enquiries and order support.

Support Teams

Customer support teams use 1300 numbers to manage high call volumes and route calls efficiently.

Browse 1300 Numbers

Free Download: Australian Business Owner's Guide to 1300 Numbers

Covers number formats, routing options, call costs and porting.

Download Free Guide
Free Download: Australian Business Owner's Guide to 1300 Numbers

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Search Available 1300 Numbers and Activate Instantly
Search free — choose your plan after. Popular: [1300 555 800] [1300 777 300] [1300 888 500]
What Is a 1300 Number and How It Works

A 1300 number gives your business a national presence at local call rates. Activate in minutes and route calls to mobiles, landlines or your existing phone system.

View transcript

00:00 — What is a 1300 number? A 1300 number gives your business a national presence at local call rates. It’s a virtual number — no physical line — so you can route calls wherever you need.

00:12 — Costs in plain English You pay a monthly service fee plus inbound usage. Callers from landlines generally pay a local rate; mobile charges depend on their plan. No lock‑in contracts.

00:25 — Call routing options Route to mobiles, landlines or your existing phone system. Add time/day rules, IVR, overflow and failover so every call is answered.

00:40 — Who it suits SMEs that want a professional national presence: trades, healthcare, real estate, professional services, retail and support teams.

00:55 — Getting started Search for an available 1300 number, pick your plan, activate in minutes, and manage everything in MyPickle.

A 1300 number is a national business number that shares call costs between you and your customers. You can route calls based on location, time, or availability, and answer on mobiles, desk phones, or softphones. It’s quick to activate, works Australia-wide, and gives your business a professional, scalable presence.

Frequently asked questions about 1300 numbers

Are 1300 numbers free to call?

1300 numbers are not free to call from a landline — callers pay a local call rate regardless of their location in Australia. From mobile phones, charges depend on the caller’s carrier and plan. Most major Australian carriers, including Telstra, Optus and Vodafone, now include 1300 calls in standard mobile plans at no extra cost.

How do I get a 1300 number?

Choose a new 1300 number or port an existing one, pick a plan and configure routing. Activation is usually quick and we manage porting when required.

Learn more: /blog/how-to-get-a-1300-number-australia

What is the difference between 1300 and 1800 numbers?

1300 numbers share the call cost between you and the caller. 1800 numbers are toll‑free for callers, with your business covering inbound call charges. Both support nationwide routing and the same call‑management features. Choose 1300 for a professional national presence at local call rates; choose 1800 if removing caller cost is important for conversion.

Learn more: /blog/1300-vs-1800-numbers Also see: /business-phone-numbers/1800-numbers

Will I own my 1300 number?

In most cases, businesses hold the rights to use a 1300 number rather than owning it outright. You can generally port a number between providers if it’s active and the details match.

Learn more: https://helpcentre.thinkpickle.com.au/hc/help-centre/articles/1773100659-how-to-check-erou-ownership-and-current-carrier-for-1300-1800-numbers

Are 1300 numbers free from mobiles?

No. Mobile callers usually pay according to their mobile plan. If you want calls to be free for customers, consider an 1800 number instead.

Learn more: /blog/1300-vs-1800-numbers Also see: /business-phone-numbers/1800-numbers

How much does it cost to get a 1300 number?

Expect a monthly access fee plus inbound call charges. Optional features (like IVR or advanced routing) may add cost. Choose a plan that matches your call volume — you can change plans or cancel any time.

Learn more: https://helpcentre.thinkpickle.com.au/hc/help-centre/articles/1765349601-inbound-number-costs-pricing-call-rates-for-1300-1800

Do businesses pay for 1300 numbers?

How are calls to 1300 numbers charged?

How do 1300 numbers work?

Can I keep my 1300 number if I change providers?

Do I need special equipment for a 1300 number?

Still weighing it up? Download the complete guide

The guide covers number formats, routing options, compliance considerations and setup timelines.

Download Free Guide
Still weighing it up? Download the complete guide
1300 Number Plans and Pricing

No lock-in, free setup, per‑second billing — Australian-based support.

Starter
For small businesses getting started
$19 / month
Prices ex GST
Start Your 7-Day Free Trial
50 included minutes
Smart routing essentials
Online dashboard
Critical Information Summary
Most Popular
Business
For growing teams
$39 / month
Prices ex GST
Start Your 7-Day Free Trial
200 included minutes
Call overflow + team distribution
Insights & reporting
Critical Information Summary
Unlimited
Unlimited calls & advanced routing
$69 / month
Prices ex GST
Start Your 7-Day Free Trial
Unlimited inbound calls*
Advanced routing + IVR
Priority support
Critical Information Summary

No lock‑in contracts • Australian‑based support • Cancel anytime

How inbound calls are charged →
Understanding inbound call reports →

Switching providers? We handle the porting for you.

Your existing number stays active throughout the process. Not sure if 1300 or 1800 is right? Compare your options.

Provide account details

Your current provider name and account number, with an active service.

Submit port request

We verify details and lodge the port with your current provider.

Schedule cutover

Minimal downtime — we’ll confirm the window and keep you updated.

Switch your 1300 number — keep your number

Compare all features

Open full plan comparison

Core Features

FeatureStarterBusinessUnlimited
1300 number✔✔✔
Included minutes50200Unlimited*
Location-based routing✔✔✔
Mobile call routing✔✔✔
Time & day routing✔✔✔
Holiday & calendar routing✔✔✔
Online dashboard✔✔✔
Monthly reporting✔✔✔

Advanced Call Handling

FeatureStarterBusinessUnlimited
Call overflow—✔✔
Call distribution across team—✔✔
Postcode-based routing——✔
Local area routing——✔
Advanced IVR menus——✔
Disaster recovery routing——✔
Priority support——✔

Insights & Reporting

FeatureStarterBusinessUnlimited
12-month call trends—✔✔
Quarterly insight reports—✔✔

Optional Add-Ons

FeatureStarterBusinessUnlimited
AI Call AnsweringOptionalOptionalOptional
Call RecordingOptionalOptionalOptional
SMS Missed Call AlertsOptionalOptionalOptional

*Fair use applies for standard business usage

1300 Business Numbers for Australian Companies

A 1300 number gives your business a national phone presence and routes calls to any office, mobile or phone system.

Businesses use 1300 numbers to look more professional, manage customer enquiries and make sure calls reach the right team.

With Pickle you can activate a 1300 number in minutes and start receiving customer calls immediately.

How inbound call routing works →

Learn More About 1300 Numbers

How to get a 1300 number
Read guide 
1300 vs 1800 numbers
Read guide 
How inbound calls are charged
Read guide 
What Our Clients Say
Setup was fast, the team guided us through everything, and we saw an immediate lift in enquiries. Highly recommend Pickle for a professional national phone presence.
Justin M., Founder, Pillar
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