Essential Telephone

Keep your building safe and compliant with Think Pickle’s Essential Telephone Lines. We provide the best, safest and most cost-effective solution for your lift phone needs.

Our experienced team will work with you to assess your current lift phone system and then make expert recommendations to help you achieve your goals. Depending on the outcome of our review we can organise a Fibre to the Premises (FTTP) connection, a Cellular-based network, Voice over Internet Protocol (VoIP) or Wireless Mesh Networks.

Uncompromised Connectivity for Critical Needs

Think Pickle’s Essential Telephone Lines service delivers unparalleled reliability for your building’s crucial communication needs. This phone-only service, utilising our Smart Gateway, ensures seamless operation of emergency systems such as lift phones and fire panels. With an 8-hour in-line UPS battery backup and our commitment to continuous gateway uptime monitoring, we guarantee that your essential communication lines remain active, even during power outages.

Key Features and Services:

  • HD Call Quality: Utilising the G.711 codec to ensure high-definition call quality for clear and reliable communication.
  • Gateway Uptime Monitoring: Proactive monitoring of the Smart Gateway uptime, ensuring consistent service availability.
  • Power Resilience: In-line UPS providing up to 8 hours of battery backup for continuous operation during power outages.
  • 4G Fixed Wireless Technology: Powered by Australia’s best robust 4G mobile network for dependable phone service.

Enhanced Assurance with Advanced Features

Think Pickle goes the extra mile in delivering not just reliable, but also compliant and feature-rich telephone services. In addition to our standard offerings, we provide an optional call recording feature, ensuring that your critical communications are securely recorded for compliance, training, or quality assurance purposes. With these advanced capabilities, you can trust that our Essential Telephone Lines service adheres to the highest standards of operational excellence and regulatory compliance."

Assurance and Compliance:

  • Dedicated Phone Service: Focused solely on telephone connectivity, without internet access, to prioritise essential communication channels.
  • Safety and Compliance: Meeting strict safety standards, essential for emergency communication systems in buildings.
  • Compatibility with Emergency Systems: Supporting most back-to-base security alarms and alert systems.

Customised Installation for Optimal Performance

Our Essential Telephone Lines service is designed to cater to diverse building requirements and locations. Understanding that connectivity can vary, we offer optional outdoor GSM antenna installations to enhance signal strength, particularly beneficial in areas with weaker indoor reception. This added flexibility ensures that no matter where your property is located, we can provide a robust and effective telecommunication solution tailored to your specific needs. Eligibility and installation are streamlined to ensure a hassle-free experience, getting your essential lines up and running with minimal disruption.

Eligibility and Installation:

  • Area Coverage: Available to buildings within Australian 4G mobile network coverage.
  • Simple and Efficient Setup: Utilising our Smart Modem for easy installation and immediate connectivity.

Get Connected with Essential Telephone Lines

Ready to ensure uninterrupted safety and communication in your building? Think Pickle’s Essential Telephone Lines service is just what you need. With our commitment to reliability, advanced technology, and exceptional service, we’re here to provide you with a telecommunication solution that meets your specific requirements. Don’t wait for the unexpected to happen. Enquire now to learn more about how we can help keep your building connected and compliant.

Chris Browne National Customer Experience Manager, Bright & Duggan

“We’ve been using Think Pickle’s Network Device Management solution for our property management company for over a year now, and it has been a game changer for us. The ability to centralise and streamline the management of our network devices across all of our strata plans across the East Coast of Australia has saved us time, money and headaches. The team at Think Pickle are always available to help and their technical expertise is second to none. We highly recommend this solution for any property management company looking to take their technology to the next level.”

Frequently Asked Questions About Essential Telephone Lines

Have questions about our Essential Telephone Lines service? We’ve compiled a list of the most commonly asked questions to help you better understand how our service can meet your needs. From specifics about technology and installation to details about our additional features like call recording and outdoor GSM antenna installation, find the answers you’re looking for right here. And if you have more queries, don’t hesitate to reach out to us for personalized assistance.

What is Essential Telephone Lines?

How does the 4G Fixed Wireless (4GFW) Network enhance this service?

What happens during a power outage?

Is call recording available with this service?

Can I enhance signal strength in low-coverage areas?

What types of buildings is this service suitable for?