1300 vs 1800 numbers, Whats difference between 1300 and 1800 phone numbers

1300 and 1800 numbers say you’ve made the big time.

But what’s the difference between 1300 and 1800?

A local number could be anything. It could be the local chicken shop. It could be somebody working out of their garage.

1300 and 1800 numbers say you’ve made the big time.

But what’s the difference between 1300 and 1800?

They’re pretty much the same thing, with one big difference.

1300 and 1800 numbers are fully nationwide. They are not restricted to one particular state code, phone exchange, or area code. In other words, callers don’t need to worry about putting 02 or 03 before a number - your customers can call with confidence.

1300 and 1800 numbers come with a wide range of features. There are a range of plans, but these can include call overflow, IVR phone menus, call analytics and business hours schedules. Nifty gadgets to help you focus on you

1300 number - show the world you mean business

Your customers pay a local call rate calling a 1300 number from any landline in Australia. This is why 1300 numbers are sometimes known as “local rate numbers”. 1300 numbers work a little differently for mobile phones than they do for landlines. Calling these numbers from your mobile phone is only free if your mobile plan has unlimited plan which most do. If you have a per minute plan, calling 1300 free numbers will still use those minutes.

If your business is using a 1300 number, you split the cost with the customer. Call rates for businesses are generally lower with a 1300 number. If you’re running a small business

A 1300 number lets you get your business on the big stage, without breaking the bank.

1800 number - welcome to the big time

Your customers can call for free from any landline in Australia. How about that? This is why 1800 numbers are sometimes known as “toll free” numbers. Just like 1300 numbers, callers may pay a different rate depending on their plan with their mobile provider but most included unlimited calls to these numbers.

If you’re a business that is ready and willing to expand, a 1800 number is a fantastic way of encouraging customers to call. It’s your way of saying “hey, this call is on me. How can I help you today?”

Toll-free numbers can be the edge you need over your competitors.

Choose a plan that works. For you.

1300 and 1800 inbound numbers give your business flexibility, versatility, consistency, and increase your brand footprint.

Choosing the right plan depends on your business objectives.

1300 plans are a cost-effective option, to get your brand onto the national stage. 1800 toll-free plans can be a powerful edge over your competitors, and drive your business into the big time.

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Nick Younan

CEO and Co-Founder at Think Pickle.

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