Talk to sales, start a live support chat, or access the MyPickle portal.
Australian‑based team. Mon–Fri, 9:00am–5:00pm AEST.
Pick the option that suits your request. We’ll get you to the right place fast.
Looking to set up or upgrade your phone system, internet, or strata services? Our sales team can help you choose the right solution for your business.
Manage changes to your services, request updates, or get help with your account — all in one place.
For partnerships, media, or non‑urgent questions that don’t fit the options above.
Sales (Australia): 1300 688 588
International: +61 2 8000 0010
Office hours: Mon–Fri · 9:00am–5:00pm (AEST)
Call our team during business hours or use live chat for support.
What’s the fastest way to get support?
Start a live chat using the “Start live chat” button above. Our Australian‑based team will reply during business hours.
Learn more: Help Centre →
When is live chat available?
Mon–Fri, 9:00am–5:00pm AEST. Outside these hours, email [email protected] and we’ll respond the next business day.
How do I manage my services or update account details?
Log in to the MyPickle portal to manage services, routing and account settings.
Go to: MyPickle portal →
How do I book a sales call?
Can I call you directly?
Yes — call 1300 688 588 (Australia) or +61 2 8000 0010 (international) during business hours.
Where can I find troubleshooting guides?