Managed Services.

Many of our clients don’t have the luxury of an onsite IT Manager, so the team at Think Pickle takes this role on for them providing reliable support for all their IT needs. Our expert team is available 24/7 over the phone so, when those inevitable problems occur, we help solve them quickly to keep business operating smoothly. We look after devices and hardware, set up and trouble shoot email systems, and maintain networks and connectivity.

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Network Device Management

Our Network Device Management service is a fully managed solution that takes care of the technicalities, simplifies the process, and provides ongoing business hours support and maintenance to ensure that your network devices continue to operate at peak performance.

There are so many benefits of placing your ongoing Network Device Management into the hands of our local experts. Here are just a few of the most important ones!

  • Centralised Control - Easily manage all your devices from a single dashboard, saving time and streamlining your network management process.
  • Proactive Monitoring and Maintenance - Our team of experts continuously monitors your devices and takes proactive measures to prevent potential issues before they arise.
  • High-Level Security – Our advanced security features includes firewalls, intrusion detection, and encryption, providing you with peace of mind knowing that your network is protected.
  • Customisable Reports - Get detailed insights into your network’s health and usage, allowing you to make informed decisions to improve performance and efficiency.
  • Scalable Solutions - Our scalable solutions are designed to grow with your business, ensuring that your network stays up-to-date and efficient.
  • Dedicated Support Team - Our team is available 24/7 to assist with any questions or issues you may have, ensuring that your network stays up and running smoothly.

Professional IT Management

Our Professional IT Management service is designed to replace the role of an onsite IT team. We provide you with a fully managed IT environment service that takes care of everything from setting up new email users through to comprehensive network security and protection.

We become your expert IT partner in every way allowing you to focus on the areas of your business that you do best. Just some of the benefits include:-

  • 24/7 Assistance – Our Australian-based experts are on hand 24 hours a day, 7 days a week to provide you with support and advice for any issue.
  • Advanced Protection – Receive the network security and support your business needs to stay protected in today’s threatening cyber-security environment.
  • Comprehensive Support – Our team is there to be your guide from the simplest of tech requests, through to the game changers. There’s no such thing as a dumb question when you’re part of the same team!
  • Navigating Needs – We don’t just manage your IT, we provide advice and recommendations to improve the way your business runs.
Let Think Pickle simplify your network management process and enjoy a hassle-free experience.