Think Pickle - Your one-stop shop for smarter, safer IT and communications.

Pickle Software Downloads

Access everything you need to stay connected and supported. Download our softphone applications to manage calls from any device, and install our remote support tools for fast, secure assistance from the Pickle team. All your essential business communication and support software—right here in one place.

Softphone Applications for Your Office Phone System

Easily make and receive business calls from your computer or mobile. Install the Pickle softphone app on your preferred device to manage calls, voicemail, and call history wherever you’re working.

Desktop Softphone

For Windows and macOS

Turn your computer into a full-featured business phone. The Pickle desktop app is ideal for office staff, remote workers, and contact centre teams who need reliable call handling throughout the day.

Features Include
  • Clear, stable audio for professional calls

  • Call transfer, hold, mute and conferencing

  • Voicemail and call history at your fingertips

  • Seamless integration with your Pickle Office Phone System

  • Quick setup with Pickle-provided login details

Desktop Softphone

Mobile Softphone

For iOS and Android

Keep your business number with you wherever you go. The Pickle mobile app is designed for staff working on the road, across multiple sites, or from home.

Features Include
  • Make and receive calls using your business number

  • See recent calls and access voicemail

  • Set your availability and call routing preferences

  • Works over Wi-Fi or mobile data*

Mobile Softphone

Remote Desktop Support Software

Allow the Pickle support team to securely access your device when you need help. Our remote desktop tools use encrypted connections and are configured to work with our internal systems, so you receive efficient, controlled assistance.

Remote Desktop Applications

For Windows and macOS

Install the Pickle Remote Support app to allow our technicians to securely access your device during a support session. Perfect for workstations, laptops, and office computers.

Features Include
  • Secure encrypted connections

  • One-click access for Pickle Support

  • No complex setup required

  • Ideal for remote troubleshooting and diagnostics

Remote Desktop Applications

Remote Support – Usage Guide

You stay in control at all times. Sessions can be ended by you or by our technician.

1
Contact Pickle Support

Log a ticket or call our team on 1300 688 588.

2
Download the Remote Support App

Choose the version that matches your device (Windows or Mac).

2
Share Your Device Code

Open the app and provide the displayed code to your technician.

4
Approve the Session

You may be asked to confirm access before we connect.

Help with Installation and Setup

Need a hand installing or configuring your apps? Our team has created step-by-step guides to help you get up and running quickly.