Onsite and remote IT expertise to design, secure and optimise your systems — from audits and remediation through to full project delivery.
Onsite across Metro Sydney and NSW. Remote delivery available nationally.
✓ Australian‑owned and operated ✓ 1,100+ clients ✓ Since 2013
No documentation or backup of device configurations.
Untracked privileged accounts and shared logins.
Risky changes without a tested fallback.
Dead zones and interference impacting staff and voice.
Direct access to technical people who can diagnose and fix — not just log tickets.
We label, document and hand over so the next change doesn’t break the environment.
Least-privilege access, safe segmentation, and sensible hardening included.
Experience with strata, shared comms rooms, MDFs, mixed-vendor systems.
Clear scope. Safe changes. Clean handover.
Looking for ongoing IT support after your project? See our Managed PCs →.
Routers, switches and Wi‑Fi — installed, baselined and labelled.
Identify coverage issues and interference, then remediate.
Risk, performance and supportability — with prioritised recommendations.
Plan, execute and roll back safely if required.
Configs, credentials handover and diagrams as needed.
Practical hardening applied or delivered via a dedicated security audit.
We work to fixed scope or flexible T&M — your choice, always agreed upfront. No surprises.
Clear deliverables, timeline and handover. Best for installs and audits.
Flexible delivery with a not‑to‑exceed cap — always agreed before we start.
Tell us what you need and we’ll send a fixed-scope quote (or a clean range) with recommended next steps.
Straight answers about scope, timelines, onsite work, and how we quote.
What’s included in a Professional IT Service engagement?
A Professional IT Service engagement includes a defined scope, onsite/remote delivery, validation/testing, and a clean handover with documentation and recommendations. See What we deliver.
Do you offer fixed‑price work?
Yes — where scope is clear. If discovery is required, we start with an audit or assessment and then quote remediation. Fixed‑scope quotes are provided before any work begins.
Can you work with our existing IT provider or strata manager?
Yes — Pickle works alongside your existing IT provider or strata manager as a specialist project resource. We coordinate access, scheduling and technical handover without disrupting existing agreements. See Why Businesses Choose Pickle for IT Projects.
Do you provide onsite services across NSW?
Pickle provides onsite IT support across Metro Sydney as standard. Regional NSW is available by arrangement (travel/call‑out may apply). National clients can access full remote delivery for scoped project work.
How quickly can you start?
Audits can often be scheduled within days; installs depend on hardware availability and site access. We’ll confirm timelines during scoping. Next step: Request a quote.
Will we receive documentation after the work?
Yes — all project work includes complete documentation as a standard deliverable, covering network diagrams, device labelling, configuration records and handover notes.
Can you include cybersecurity improvements during an audit or install?
Yes — we can include baseline hardening (MFA, admin controls, backups) or run a dedicated audit. Related: Cybersecurity.
What does a typical IT project cost?
Project costs depend on scope and site complexity. We scope everything before quoting, so there are no surprises. Submit a quote request and we’ll send a fixed‑scope estimate — usually within one business day.