Entrepreneur on the Go: A Virtual PBX Keeps Your Business Running

Today’s entrepreneur is a mobile one. Technology is enabling business owners to work remotely from just about anywhere, needing nothing more than a laptop and mobile phone. However, only because you’re using your personal phone doesn’t mean you have to dish your personal contact information.

A virtual PBX for business could be the solution you need to unchain yourself from your company and enjoy a little freedom without sacrificing service to your customers.

Here are a few ways a virtual PBX can help:

1 - Always the Same Phone Number

No matter where you travel, your customers can reach you on the same phone number. This way, clients will never have to pay long-distance “abroad” fees just because you decided to take a vacation.

Instead, your phone number travels wherever you do, whether you’re working at the office or remotely on a tropical island. There are never any surprise fees to your clients and no missed opportunities on your part.

2 - Transfer Calls Seamlessly

It happens at the worst possible moment: you’re in the middle of an important business call on your mobile phone, and you hear the dreaded dead battery signal. You’re either forced to cut your call short or risk losing them altogether.

A virtual PBX can help you transfer calls to another phone or device with ease, so dead batteries or weak signal never stand in your way. Even better, you can transfer calls within seconds, and your caller will be none the wiser.

3 - Record Calls

When you take calls on the go, you don’t have the luxury of having your CRM or other notes in front of you. Some virtual PBX solutions can record your calls so you can listen to the playback for important details.

Also, call recording can be helpful when you and your clients are in different time zones. You can record important information and send it to your home office team to speak on your behalf. This ensures you can still take care of business on your terms without working around crazy schedules.

4 - Manage the Phone System from Anywhere

The virtual PBX is entirely web-based, meaning you can manipulate its features with just an internet connection. For example, you can alter settings to forward your office calls to your mobile phone when you’re travelling, turn voice mails into emails, and remove or add phone lines with ease. Most virtual PBX user interfaces are user-friendly and straightforward, eliminating much of the guesswork so you can carry on with business uninterrupted.

Need a Virtual PBX Solution for Your Small Business?

Keep in mind that not all virtual PBX solutions for small business are the same. Though many share similar features, you’ll want to explore your options to ensure you’re getting the features you need at a price you can afford.

Are you looking for a virtual PBX for your small business? Think Pickle! Reach out today and let us help you stay connected no matter where you travel.

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Brooke Boielle

CFO and Co-Founder at Think Pickle.

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