Understanding the Available Telecommunications Pathways for Migrating Lift Phones from the Traditional PSTN Copper Network

With the Australian telecommunications industry transitioning from the traditional copper-based PSTN network to the National Broadband Network (NBN), building owners and facility managers with lift installations must also consider migrating their emergency lift phones to the NBN or other alternative networks. This is because the NBN rollout requires the decommissioning of the old copper network, which means that all lift phones relying on the old copper network will no longer be operational.

Fortunately, there are several telecommunication pathways available for migrating lift phones from the traditional PSTN copper network to alternative networks. Here are some of the options:

NBN Fibre to the Premises (FTTP)

For buildings with an NBN FTTP network, the lift emergency phone can be connected to the UNI-V network port in the NBN equipment room. This option offers high-quality voice services and is the most cost-effective solution for buildings with an NBN FTTP network.

Fibre to the premises with optional battery backup unit (FTTP)

Cellular-based networks

For buildings without access to an NBN FTTP network, a cellular-based network can be used. This option involves installing a SIM card in the lift phone that connects to a cellular network. The lift phone will then use the cellular network to make emergency calls. However, this option may not be suitable for buildings with poor cellular coverage.

Cellular module located in MDF room

Voice over Internet Protocol (VoIP)

For buildings without access to an NBN FTTP network or poor cellular coverage, VoIP is another alternative. VoIP uses the internet to make phone calls, and lift phones can be connected to the building’s internet network. However, VoIP requires a stable internet connection, which may not be available in all buildings.

Wireless Mesh Networks

Wireless mesh networks are a relatively new technology that provides a cost-effective solution for buildings with poor cellular coverage or no access to an NBN FTTP network. Wireless mesh networks use a series of interconnected wireless access points to create a network that can cover a large area. Lift phones can then be connected to the network, allowing emergency calls to be made.

In conclusion, there are several telecommunication pathways available for migrating lift phones from the traditional PSTN copper network. The best option will depend on the specific requirements of each building, such as network availability and coverage, internet stability, and cost-effectiveness. Building owners and facility managers should consult with telecommunications experts to determine the most suitable pathway for their lift emergency phone migration.

How to Check if Your Site Can Connect to NBN FTTP with Battery Backup for Lift Phone

If you’re looking to connect your lift phone to the NBN Fibre to the Premises (FTTP) network with battery backup, there are a few things you should know. First, not all locations are eligible for FTTP connections, and second, not all FTTP connections come with battery backup.

To check if your site can connect to NBN FTTP with battery backup for your lift phone, you can follow these steps:

Check your location’s NBN availability:

Go to the NBN website and enter your address in the ‘Check your address’ tool. This will tell you what type of NBN connection is available at your location.

nbn-fibre-phone-with-power-supply

Check for FTTP availability:

If your location is listed as ‘service available’ on the NBN website, check if FTTP is available by looking at the technology type listed. If it says ‘Fibre to the Premises (FTTP)’, then you’re in luck.

Check for battery backup availability:

Once you’ve confirmed that FTTP is available, check if battery backup is also available. You can do this by contacting your NBN service provider and asking if they offer battery backup as part of their service.

It’s important to note that not all NBN service providers offer battery backup, and even if they do, it may not be included in all plans. You may need to pay an additional fee or purchase a separate battery backup unit to ensure your lift phone is connected during a power outage.

In summary, to connect your lift phone to the NBN FTTP network with battery backup, you need to check your location’s NBN availability, confirm FTTP availability, and check with your service provider for battery backup options. With these steps, you can ensure that your lift phone remains operational during power outages, providing you and your occupants with peace of mind.

Why Think Pickle is the Right Choice for Lift Phone Upgrades

Think Pickle is a telecommunications company that specialises in providing the best, safest, and cheapest solution for your lift phone needs. Here are some reasons why you should consider Think Pickle instead of your lift maintenance provider:

Unbiased advice:

Lift maintenance providers often recommend solutions that are bundled with their own maintenance agreements, which can make it difficult for you to change maintainers in the future. Think Pickle’s solution is separate from any lift maintenance agreements, allowing you to change maintainer without replacing the telephone services.

Coverage and access:

Lift maintenance providers typically only offer cellular-based network solutions, regardless of coverage or access to NBN Fibre to the Premises (FTTP). Think Pickle can supply NBN Fibre to the Premises (FTTP), cellular-based networks, Voice over Internet Protocol (VoIP), and wireless mesh networks, providing you with a wider range of options based on your site’s specific needs.

Cost-effective:

By offering a variety of solutions, Think Pickle can provide you with the most cost-effective option for your lift phone needs. This can save you thousands of dollars on unneeded equipment and potentially provide a non-working solution due to coverage issues.

Experience:

Think Pickle has extensive experience in providing lift phone upgrades, ensuring that you receive the best possible service and solution for your site.

When choosing a lift phone upgrade provider, here are some things to watch out for:

Lack of options:

If your lift maintenance provider only offers one solution, it may not be the best fit for your site’s specific needs.

Lack of experience:

Make sure your provider has experience in providing lift phone upgrades and has a proven track record of success.

Hidden costs:

Watch out for hidden costs such as installation fees, ongoing maintenance fees, and early termination fees.

In conclusion, Think Pickle is the right choice for your lift phone upgrade needs. With unbiased advice, a variety of options, cost-effectiveness, and extensive experience, you can trust that your site’s lift phone needs will be in good hands.

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James Puata

Head of Strata at Think Pickle.

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