As technology evolves, so too must the systems we rely on for safety and communication. Lift phones, a critical component in any building's emergency response system, are no exception. With the transition from legacy 3G and copper-based systems to modern telecommunications pathways, building managers must understand their options to ensure safety and compliance.

Why Migrating Lift Phones Matters

Lift phones serve as a vital communication link during emergencies, allowing passengers to call for help in situations such as power outages or technical malfunctions. However, outdated systems relying on 3G or copper infrastructure are becoming obsolete due to the 3G network shutdown and the NBN transition. Failure to migrate could result in non-compliance, increased risks, and potential service disruptions.

Available Telecommunications Pathways

1. NBN (National Broadband Network)

The NBN is a widely available and cost-effective solution for many buildings. Lift phones connected via the NBN typically use VoIP (Voice over Internet Protocol) technology.

Pros:
- Cost-effective for urban areas.
- Readily available across Australia.
- Supports other building systems like fire alarms.
Cons:
- Requires backup power to ensure reliability during outages.

2. 4G LTE Mobile Networks

Mobile networks provide a wireless solution, ensuring lift phones remain operational even during infrastructure outages.

Pros:
- Highly reliable with widespread 4G coverage.
- Dual-SIM options enhance redundancy.
- Ideal for areas with limited NBN access.
Cons:
- Requires additional hardware for installation.

3. Dual-Path Systems

Dual-path systems combine two communication methods (e.g., NBN and 4G) to ensure redundancy and compliance with Australian safety standards.

Pros:
- Meets government requirements for lift phone redundancy.
- Ensures connectivity during power or network failures.
Cons:
- Higher upfront installation costs.

4. Satellite Communication

Satellite solutions are suitable for remote or rural areas where NBN and mobile networks are unavailable.

Pros:
- Works in areas with limited infrastructure.
- Reliable for remote building sites.
Cons:
- Expensive and slower than other options.

Key Considerations for Migrating Lift Phones

Compliance with Regulations
Adhere to the Australian Government's Good Practice Guide – Fire Alarm and Lift Phone Migration, which mandates redundant communication pathways for emergency lift phones.
Power Backup Solutions
Ensure the system has a battery backup to remain operational during outages.
Proactive Monitoring
Choose a solution with real-time monitoring to detect and resolve issues promptly.
Future-Proof Technology
Opt for systems compatible with evolving standards, such as 5G or Low-Power Wide Area Networks (LPWAN).

How Think Pickle Can Help

Think Pickle provides tailored solutions to ensure your lift phones are ready for the future. Whether you’re transitioning to NBN, 4G, or dual-path systems, we offer expert advice and installation to simplify the migration process.

Our Offerings:

Pixel Gateway (Standard): Cost-effective lift phone solution for basic safety needs.
Smart Gateway (Premium): Fully compliant and future-ready system with advanced features and dual-path communication.

Explore Our Lift Phone Solutions →

FAQs About Lift Phone Migration

Q: What happens if my lift phone uses 3G after the network shutdown?
Your lift phone will no longer function. Upgrading to a 4G or dual-path system is essential.

Q: How do I know if my lift phone system is compliant?
Conduct an audit of your current setup. Our experts can help evaluate and recommend upgrades to meet compliance.

Q: What is the cost of migrating to a compliant lift phone system?
Costs vary depending on the solution and building requirements. Contact us for a customised quote.

How to Migrate Lift Phones to Compliant Telecommunications Pathways