Get more from your inbound calls with Call Flows solution.
Relish in the included features to make your number do more with The Call Flows communication solution for making the most of your inbound business calls, as well as managing customer engagement triggers for SMS messaging.
Revealing reviews
Don’t just take our word for it. Read how we rate and what other Aussie businesses really have to say about us.
It’s the Ultimate for a polished customer experience.
pickle’s Ultimate solution is designed for 2-way customer engagement. It’s all about providing that jaw-dropping WOW moment when you can streamline the sales process as well as onboarding new users using Simply Awesome features like interactive call flows, IVR menus, in and outbound SMS, personal recordings to name a few. If you’re looking to grow faster with powerful business tools that deliver than the Ultimate is for you.
Add this solution with any of our 1300, 1800, Mobile, Local or even 13 numbers and do it like a Boss.
Get the product sheet
Our Ultimate Solution is designed for 2-way customer engagement. So for the little nerd in all of us why not download our product sheet for the Ultimate today. Did we mention It’s free, not to mention you will be well and truly in the know!
Download Now
It’s the Ultimate Support
Ultimately the best for customer interactions offering SMS & advanced IVR menus & call routing answer points; you won’t miss a call again.
It’s Ultimately your decision, but we know you’ll love it!
Build a call flow that works for you, it’s as easy as drop and drag!
Its the Ultimate in customer automation and call handling, so let’s get it right the first time and put pickle to work so he can efficiently manage all of your incoming calls and complex business scenarios, giving back your time so you can get back to…
Queues
Route incoming calls to any individual or group of employees. Ideal for customer service, sales departments, help desks and appointments. Your customers won’t have to hear an engaged tone again.
Custom Hold Message
Say goodbye to annoying elevator music, hit the DJ decks and create your own music track or record a custom greeting detailing info about your business; new products, special offers and more.
Call Voice Tagging
Specify an audio message to a voice tag like “Sales” or “Support” to identify callers based on the number or the extension they dialled.
“I never miss a call,” said no one ever.
Every extension in your pickle account has its own unique voicemail box. So you decide how and when you want to get your messages.
Traditional Voicemail
Log in from anywhere and listen to your voicemail messages directly in your online pickle account. The voicemail you know and love.
Voicemail to Email
Get notifications of new voicemail via text message or an email with the voicemail attachment. This comes in handy more than you think.
Voicemail Transcription
Have your voicemail messages transcribed to text and then emailed or sent by SMS to you. Because sometimes it’s just easier to read them when you feel like it.
An App for this and that!
Easy automation for busy people. With pickles Ultimate solution you can communicate between your web apps automatically so that you can focus on the important work. Connect your apps and automate workflows. Try out these integrations to make tracking your calls even more straightforward.
Zapier
Connect the apps you use everyday to automate your work and be more productive. 1500+ apps and easy integrations - get started in minutes. Learn More
Segment
Pipe call data into your customer data platform with Segment events. Use Segments to connect Pickle with dozens of tools your team uses like Google Ads, Trello, Slack, Twist, JIRA, Salesforce, and many more. Learn More
Custom API
We can also offer custom API’s and integrations.
Give your customers something worth listening to.
Sound professional from the very first call with top-rated voice talent and a range of hold music options that won’t make you think you’re in an elevator.
Professional Recordings
Give your business a professional voice with everything from script consultation, voice talent, licensed music, studio production, we even offer ongoing support.
International Reach
The fastest, most reliable and efficient voice over platform with 500+ actors who, combined, speak over 7 languages and dialects.
Caller Analytics
Analyse calls and gain insight to your callers’ call patterns. See caller breakdown, demographics, social profile and mobile provider.
Call Recordings
Monitor, review and save calls to your account to improve performance and enhance customer service capabilities. You voicemails are all stored for 3 months right in the Pickle Portal.
Permalink
Easily create a stand alone Permanent URLs (Permalink) for all your phone numbers and user extentions in a few clicks. These URL’s can be made accessible with a private permalink.