Think Pickle’s Customer Engagement Solution can help you to deliver exceptional customer service whilst still operating an efficient and lean operation.
Whether you’re looking to Increase sales, onboard new users or grow faster with powerful business tools that deliver, you will be thrilled with the automation features when it comes to call-handling, not to mention simply awesome features to help you create better customer engagement experiences.
This video will give you a little insight into the
totally awesome solutions that Think Pickle can
do for you, oh and did we mention we already
offer totally awesome solutions for some of
Australia’s most trusted brands.
Think Pickle’s goodie jar inclusive of real-time tools, rich insights and much much more put you in the driver’s seat. Let us help with the heavy lifting so you can get back to running your business.
See why so many Australian businesses choose Think Pickle and our Simplistic yet awesome solutions, did we mention Australian based customer support.
Route incoming calls to any individual or group of employees. Ideal for customer service, sales departments, help desks and appointments. Customers won’t hear an engaged tone again.
Say goodbye to boring elevator music, hit the DJ decks and create your own music track or record a custom greeting detailing info about your business; new products, special offers and more.
Specify an audio message—a voice tag like “Sales” or “Support”—to identify callers based on the number or the extension they dialled.
Custom phone numbers help customers remember and reinforce your product, service or slogan. It also expands your brand visibility and increases marketing effectiveness. Winning!
Enhance your brand visibility with a memorable number that reinforces that you’re a local, trustworthy business. More
Establish a nationwide presence with an easy-to-remember number. Select Reap the benefits and build your brand. More
Already have a great number that your customers have memorised? Don’t stress We’ll guide you through the simple process of transferring your existing number to Pickle.
Want to bring more than one number with you? No worries. We’ll have a Pickle Porting party and port them all at once. It’ll be Simply Awesome.
Log in from anywhere and listen to your voicemail messages directly in your online Pickle account. The voicemail you know and love….
Get notifications of new voicemail via text message or an email with the voicemail attachment. This comes in handy more than you think.
Have your voicemail messages transcribed to text and then emailed or sent by SMS to you. Because sometimes it’s just easier to read when you feel like it.
Connect the apps you use everyday to automate your work and be more productive. 1500+ apps and easy integrations - get started in minutes. Learn More
Pipe call data into your customer data platform with Segment events. Use Segments to connect Pickle with dozens of tools your team uses like Google Ads, Trello, Slack, Twist, JIRA, Salesforce, and many more. Learn More
We can also offer custom APIs and integrations
Sound professional from the very first call with top-rated voice talent and a range of hold music options that won’t make you think you’re in an elevator.
Give your business a professional voice with everything from script consultation, voice talent, licensed music, studio production, we even offer ongoing support.
The fastest, most reliable and efficient voice over platform with 500+ actors who, combined, speak over 7 languages and dialects.
Our user-friendly design lets you configure and manage over 100 Pickle features with a few simple clicks. After all, we haven’t forgotten you’ve got a business to run.
Sign up and you’re ready to work. Even with new phone numbers. In fact, it’ll take you longer to make a cappuccino than it does to be up and running with our ring-ready phones. While your up, I have milk with two sugars.
Not that you’ll need our help, but if you do, our dedicated Australian staff is available to assist. Our customer service agents are always ready to support all your configuration needs. We’ve got your back in business.
Set your phone to route calls exactly how you want. It’s your gatekeeper and it never takes a day off.
Route incoming calls to different numbers, extensions, greetings, menus and more, based on the day and time a call is received.
Direct calls to single or multiple phone numbers and have them ring all at once or one after the other you choose.
Analyse calls and gain insight to your callers’ call patterns. See caller breakdown, demographics, social profile and mobile provider. This is Big Brother.
Monitor, review and save calls to your account to improve performance and enhance customer service capabilities. You voicemails are all stored for 3 months right in the Pickle Portal.
Easily create a stand alone Permanent URLs (Permalink) for all your phone numbers and user extentions in a few clicks. These URL’s can be made accessible with a private permalink.
Don’t worry fill in the below form and we’ll have a totally awesome real person Set you up a demo to see the in’s and out’s.