A 1300 number is a ten-digit inbound number that your business can use as a main point of contact across Australia. This is awesome when you want to attract customers from outside local areas.
1300 numbers are virtual business numbers, and the great thing is you can redirect your calls to different answerpoints depending on how your business operates and what your buisness needs are. Incoming calls to your 1300 number can be answered on your mobile, landline, office phones, computer or your hosted phone system.
When a call is made to a 1300 number from a fixed landline, the caller is charged at local call rate regardless of the state or location they are in. Mobile rates vary, depending on the caller’s mobile carrier. The best part is the cost of a 1300 number call is shared between the caller and your business.
1300 phone numbers can be random digits or even words – numbers that use words (like 1300 FLOWER) are called phone words.
When someone dials one of these numbers, both the caller and business share the cost of the call.
So 1300 numbers make you a serious player!
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1300 numbers are a fantastic tool for small businesses who want to increase the likelihood that a customer will call them and for business to answer calls from anywhere. They operate the same as 1800 numbers but are more cost-effective as the cost of the call is shared. Businesses typically use these phone number for customer service, advertising performance tracking, a single point of contact for their call centre, and much more.
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