Who doesn’t love Toll-free when calling a business.


What are 1800 numbers?

1800 phone numbers are virtual business numbers designed to give Australian business like yours better control over your inbound call flows. While the features and benefits are the same as 1300 numbers, however, 1800 numbers are essentially a free-call number meaning callers are not charged when dialling from any fixed line in Australia. Now you’re playing the big game!

Control your numbers in the Pickle Portal and route incoming calls to redirect to one or more answer points based on the needs of your business.

So in short 1800 numbers are toll-free when someone calls your business, they can be random digits or even words – numbers that use words (like 1800 FLOWER) are called phone words.

So get your business 1800 numbers and show you mean business!

Get Started

So let us show you what
Pickle can do for you!

This video will give you a little insight into the
totally awesome solutions that Think Pickle can
do for you, oh and did we mention we already
offer totally awesome solutions for some of
Australia’s most trusted brands.

Over 50 standard features

Real-time tools and rich insights mean our communications solution amplifies your team for an unbeatable experience.

View all features

Call Analytics
Call Recording
User Extension
Voice Actors
Call Handling

The benefits

Pushing for the extra edge over your competitors.

1800 numbers are a fantastic tool for businesses who want to decrease the cost and increase the likelihood that a customer will call them. They are commonly used for large companies, call centres, support centres, charities and many more.

See our plans!

  • Nothing says “national presence” like a toll-free number.
  • Add your company name to your business number with a toll-free phone word number (1800-PICKLE)
  • Forward your calls to your landline or mobile phone.
  • Your customers will love your toll-free number. We promise.
  • Measure and report easily on call trends and operational performance.

How to get a 1800 number:

Pickle makes it easy to start using your 1800 number right away.

Pick a Number

Search for an available 1800 number on the number lookup tool or obtain a phone word quote.

Pick a Plan

Pick a MyPickle plan that works for you from the range of plans we have available.

Sign up

Sign up today and start using your new 1800 number instantly. That's it, easy as 1..2..3!

Frequently Asked Questions

You’ve got questions, we’ve got answers

Is there any additional charges to get a Toll-free number?
How long does it take to get a Toll-free number?
Is it free to call a toll-free number from a mobile phone?
Can I use my toll-free number as my caller ID when making outbound calls?
Can I have a local number on my Think Pickle account as well as a toll-free number?
Can I port a toll-free number?
How long does it take to port a toll-free number?
How much does a toll-free number cost?
How do I set up a toll-free number?
Are toll-free numbers free?
Still here huh, or not sure what solution to choose.