Trusted by 1,100+ Australian businesses since 2013
Business Phone Systems, Internet & IT for Australian Businesses
Phone systems, business internet and emergency lift phones. IT and comms, sorted.
Our Products
Choose a product. We’ll scope it, set it up and keep it running.
Business Phone Systems
Replacing a legacy PBX or moving to the cloud? Cloud phone systems and hosted PBX with smart call routing and local Australian support.
Business Internet
Internet that stays up when your business can’t afford it to go down — including business NBN, fixed wireless and dedicated connections. Designed for secure, multi-site networks.
Emergency Lift Phone
Meet AS1735 compliance without the guesswork. Lift emergency calling installed, monitored and maintained by Pickle.
Virtual & 1300 Phone Numbers
Need a 1300 or 1800 number for your business? Or a local landline, mobile, or phone word? Get any Australian business number activated in minutes, fully compatible with your Pickle phone system.
Tell us about your business and we'll recommend the right setup — then book a time that suits you. No pressure, no jargon.
Not sure where to start?
IT Support and Managed Services for Australian Businesses
Beyond individual products, we also offer fully managed service packages for your IT and building infrastructure. These are ongoing managed relationships — Pickle monitors, maintains and supports your systems so you don't have to.
Professional IT Services
Gain insights into your IT environment with audits, security reviews, and tailored recommendations.
Managed IT Services
Streamline operations with outsourced IT support and managed services with proactive monitoring, network management, and ongoing support.
Strata Building Services
Tailored solutions for strata managers, building managers, and committees.
What Our Clients Say
We moved our office internet to Pickle and the difference has been noticeable. The connection has been stable and the installation process was smooth from start to finish. Their team also helped configure our router and phone system so everything worked together properly. It’s great dealing with a provider that understands business networks.
Sarah L., Practice Manager, Forrest Training
Pickle set up our phone system and internet without fuss. The handover was clear, and support has been responsive when we’ve needed changes.
David P., Bright & Duggan
We needed business internet quickly for our new premises and Pickle organised everything within a few days. The router arrived pre-configured and was ready to go. Whenever we’ve needed help their support team has been responsive and easy to work with.
David K., Director, Pillar Facilities Management
We recently engaged Pickle for their Professional IT Services and were impressed by the level of expertise and professionalism they brought. As a student accommodation company operating multiple sites, it was crucial for us to have a secure and well-managed IT environment. Pickle has exceeded our expectations and we recommend their professional IT services to any business looking to improve their technology infrastructure.
Ryan R., IT Manager, Urbanest
The team coordinated the cutover to minimise downtime and confirmed everything worked across our sites. It’s been reliable since.
Jessica S., Evolve House
Ready to talk?
Frequently asked questions
What business phone and internet products does Pickle offer?
Pickle provides cloud-based business phone systems, dedicated business internet, and emergency lift phones. We also offer managed and professional IT services to keep everything running smoothly.
Learn more: Business Phone Systems · Business Internet · Emergency Lift Phone
Does Pickle support businesses across all of Australia?
Yes — we support Australian businesses nationally. Phone systems and numbers are delivered over the cloud, while internet availability depends on your address. We’ll confirm service options and lead times for your location.
Can I use Pickle’s phone system with my existing internet connection?
Often, yes. A stable, business‑grade connection is recommended for call quality. We can assess your current setup and advise whether to keep your internet as‑is or upgrade for reliability and voice performance.
What’s the difference between Business Phone Systems and Business Phone Numbers?
A Business Phone System is the platform your team uses to make and receive calls (features, routing, users). Business Phone Numbers are the numbers customers dial (1300, 1800, local, mobile, phone words). You can use numbers with your Pickle phone system or route them to mobiles/landlines. Learn more: Business Phone Numbers.
Does Pickle’s emergency lift phone meet AS1735 requirements?
Our service is designed to support compliance under Australian Standard AS1735. Building specifics vary, so we recommend a brief assessment to confirm requirements for your site and lift car equipment. Learn more: Emergency Lift Phone.
Can I keep my existing phone number when I switch to Pickle?
Yes. We handle number porting for all Australian carriers — mobile, landline, 1300 and 1800 numbers. Your new service goes live before the old one disconnects, so there's no downtime and no gap in your phone coverage.
What's the difference between VoIP and a traditional phone system?
Traditional phone systems use physical copper lines tied to a single location. VoIP (Voice over Internet Protocol) routes calls over your internet connection, so your team can take calls anywhere — on a desk phone, mobile or laptop. Pickle's Business Phone Systems are cloud-based VoIP, which means no hardware lock-in and easy scaling as your team grows.
Are there lock-in contracts?
Our products are available on flexible terms. We'll recommend the right contract length based on your business size and infrastructure needs — and we'll be upfront about what's included before you commit. No surprises.
How does Pickle price its products and services?
Pricing depends on your business size, existing infrastructure, and the products you need. We don't publish fixed rates because the right setup varies — but we're upfront about costs before you commit, and there are no lock-in contracts. Book a consultation for a no-obligation quote.
Can you support businesses across multiple sites or buildings?
Yes. Pickle manages phone systems, internet, and IT for multi-site businesses and building portfolios. We centralise monitoring, support, and billing so you have one point of contact across all locations.
What happens if something goes wrong — who do we contact?
You contact Pickle. Our Australian-based support team handles faults, outages, and changes directly — there's no offshore call centre or third-party escalation. For managed services, we proactively monitor your systems and often resolve issues before you notice them.
Do you work with owners corporations and strata managers?
Yes. Pickle provides IT, telecommunications, and building communications services specifically for strata schemes, owners corporations, and building management teams. Our Strata Building Services cover everything from managed Wi‑Fi and mobile coverage to lift emergency phones and committee‑ready reporting.
How long does it take to get set up?
It depends on the product and your existing infrastructure. Business phone numbers can be activated in minutes. Cloud phone systems typically go live within 2–5 business days. Internet connections vary by location and technology. We'll confirm a timeline during your site assessment or consultation — with no surprises.