Virtual Phone Numbers: Seamless Business Communication
Simplify your communication with Think Pickle’s virtual phone numbers. Choose from 1300, 1800, local, mobile, and phoneword numbers tailored to your business needs. Manage your calls seamlessly with advanced routing and analytics.
Manage your incoming calls effectively with our advanced routing options.
Area Code Manager
Direct calls to predetermined phone numbers based on Australia’s Area Codes. Supports up to 70 call collection areas.
Advanced Mobile Manager
Manage calls from mobile service areas (MSAs) across over 200 regions in Australia.
Call Splitting
Share calls in 1% increments between up to 10 phone numbers or locations to distribute workloads effectively.
Call Overflow
Redirect calls to an alternative phone number when the primary line is busy or unanswered within 20 seconds.
Time and Day Manager
Divert calls based on specific time periods or days, ensuring customers are served even outside business hours.
Statutory Holidays
Route calls during public holidays to alternative answering points or message services.
Calendar
Pre-schedule call diversions for specific dates to manage call traffic seamlessly.
Call Tracking and Reporting
Track and analyse call performance to make informed decisions and improve customer experiences.
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Take Your Business Further with Enhanced Features
Upgrade your customer experience with these premium call management tools:
Silver Service
Route calls from specific phone numbers to designated answer points, offering VIP service to valued customers.
CCD Manager
Provides granular routing based on Statistical Area 1 (ABS data), ideal for franchise businesses.
Postcode Manager
Route calls based on Australia Post’s postcode areas for precise call traffic management.
Local Area Manager
Manage multiple call collection areas within cities using Telstra’s telephone exchange boundaries.
Business Continuity / Disaster Recovery
Automatically redirect calls to pre-determined locations during unexpected outages, ensuring seamless operations.
Think Pickle Contact Options
Emergency Redirect: Redirect calls to alternative plans in case of an emergency. Service Manager: Make simple routing changes in as little as 15 minutes, 24/7.
Network IVR
Improve call distribution with self-service touch-tone options: