Great support, meet great efficiency gains

Professional & faster, call pick-ups for your customers—and fewer missed opportunities for you. We call it win-win!


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Be more memorable, give your customers a number to call from anywhere.

Our Customer Support Solution is designed to help your business provide quality customer support at scale. It will empower your team to provide high-quality, consistent support to more customers in far less time.

With added features like editing and setting Call routing & Call Handling, your calls will end up just where you want them to go and when. Getting a phone number for your business really couldn’t be easier when you come to Think Pickle.

Our Customer Support Solution can be easily set up with a 1300, 1800 or even a 13 number, If you have a problem, then we have the Solution!

So want to know what all
the fuss is about?

This 1300 video featuring Mr Pickle and friends will give
you a look into everything that’s Simply Awesome
about Think Pickles 1300 numbers. We know that not everyone’s into reading. So sit back relax and let us entertain you!

Please leave your applause to the end!

Key features

Think Pickle’s goodie jar inclusive of real-time tools, rich insights and much much more put you in the driver’s seat. Let us help with the heavy lifting so you can get back to running your business.


See Plans
National Presence
Call Forwarding
Call Analytics
Control
Fixed Cost
Toll-Free Calls
1300-numbers-australia-wide

What makes our customer support solution different?

It may be our platform, but you’re always in the driver’s seat.

Even though our features are powerful, we’ve designed them to be simple and easy to use. When in doubt Pickle is always on hand to help.
Intuitive Web Interfaces

Our user-friendly design lets you configure and manage over 100 Pickle features with a few simple clicks. After all, we haven’t forgotten you’ve got a business to run.

Instant Provisioning

Sign up and you’re ready to work. Even with new phone numbers. In fact, it’ll take you longer to make a cappuccino than it does to be up and running with our ring-ready phones. While your up, I have milk with two sugars.

Phone Support

Not that you’ll need our help, but if you do, our dedicated Australian staff is available to assist. Our customer service agents are always ready to support all your configuration needs. We’ve got your back in business.

Set it and forget it.

Set your phone to route calls exactly how you want. It’s your gatekeeper and it never takes a day off.

Scheduling

Route incoming calls to different numbers, extensions, greetings, menus and more, based on the day and time a call is received.

Find-Me Follow-Me

Direct calls to single or multiple phone numbers and have them ring all at once or one after the other you choose.

Gain new insight into your customers and employee call history.

Want to improve efficiency and productivity? We thought so who doesn’t. Dig into a wealth of intel about your customers’ calling behaviour right in the Pickle Portal.

Caller Analytics

Analyse calls and gain insight to your callers’ call patterns. See caller breakdown, demographics, social profile and mobile provider. This is Big Brother.

Call Recordings

Monitor, review and save calls to your account to improve performance and enhance customer service capabilities. You voicemails are all stored for 3 months right in the Pickle Portal.

Permalink

Easily create a stand alone Permanent URLs (Permalink) for all your phone numbers and user extentions in a few clicks. These URL’s can be made accessible with a private permalink.

You’ve come this far, perhaps a demo?

Don’t worry fill in the below form and we’ll have a totally awesome real person Set you up a demo to see the in’s and out’s.