Talk to sales, start a live support chat, or access the MyPickle portal.
Australian‑based team. Mon–Fri, 9:00am–5:00pm AEST. Outside business hours? Email [email protected] — we’ll respond the next business day.
Not sure where to start? If you’re already a Pickle customer, use Get Support or MyPickle. If you’re new to Pickle, Talk to Sales is the right place.
Pick the option that suits your request. We’ll get you to the right place fast.
Looking to set up or upgrade your phone system, internet, or strata services? Our sales team can help you choose the right solution for your business. Not sure what you need? Happy to talk through options without obligation.
Already a Pickle customer? Start a live chat for immediate help (typically < 2 min during business hours), or log in to MyPickle to manage your services.
For partnerships, media, or sponsorship enquiries. Or send a general message if none of the above apply.
Sales (Australia): 1300 688 588
International: +61 2 8000 0010
Office hours: Mon–Fri · 9:00am–5:00pm (AEST)
Outside business hours? Email [email protected] — we’ll respond the next business day.
Office 12, 7-9 Churchill Ave, Strathfield NSW 2135
Call our team during business hours or use live chat for support.
What’s the fastest way to get support?
Start a live chat using the “Start live chat” button above. Our Australian‑based team will reply during business hours.
Learn more: Help Centre →
When is live chat available?
Mon–Fri, 9:00am–5:00pm AEST. Outside these hours, email [email protected] and we’ll respond the next business day.
How do I manage my services or update account details?
Log in to the MyPickle portal to manage services, routing and account settings.
Go to: MyPickle portal →
How do I book a sales call?
Can I call you directly?
Yes — call 1300 688 588 (Australia) or +61 2 8000 0010 (international) during business hours.
Where can I find troubleshooting guides?