Business phone systems for Australian companies

Most phone systems are deployed within 3–10 business days, depending on number porting and handset provisioning. We map your call flows up‑front to keep the cutover clean and schedule the changeover to minimise disruption. We’ll confirm your timeline during scoping.

Yes. We’ll port your existing numbers to Pickle and coordinate the changeover. Your customers keep calling the same numbers while we move routing behind the scenes. Number portability is included in all plans.

Plans start from $25 per user per month (ex GST) and scale with handsets, users and any add‑ons (like call centre tools). Most SMEs choose Standard or Premium plans; see the Plans section for inclusions. We can quote a simple monthly total for your team size.

A cloud PBX is a business phone system hosted in the cloud instead of a box in your office. Calls route through the internet to mobiles, desk phones and softphones, with features like IVR menus, ring groups, voicemail‑to‑email and reporting. It’s easier to manage, scales quickly and doesn’t tie you to on‑prem hardware.

Not always. Many teams use softphone apps on desktop and mobile. If you prefer desk phones, we’ll recommend compatible models and provision them for you. We can also mix softphones and handsets per team or role.

No. All plans are month‑to‑month with Australian‑based support. Cancel anytime. We’ll recommend the simplest plan that fits how your team works today.