Pickle provides end-to-end telecommunications solutions for apartment buildings, strata schemes, and multi-tenant properties across Australia. Services cover managed Wi‑Fi, mobile coverage, lift emergency phones, and cybersecurity — all delivered under a single managed contract. Strata managers, developers, and owners corporations work with Pickle to replace fragmented provider relationships with one accountable team.
Explore how we support apartment buildings and strata portfolios — each solution page explains the problem, how it works, and what to expect.
Pickle focuses on three core areas of communications infrastructure.
Reliable telecommunications and internet infrastructure designed for modern apartment developments.
Improve mobile coverage in basements, lifts and common areas using managed Wi‑Fi calling.
Centralised telecommunications management across multiple buildings and carriers.
Multiple services and carriers across buildings create admin overhead and confusion.
Basements, lifts and plant rooms suffer from poor mobile coverage.
Unclear authorised contacts and carrier pathways slow down resolution.
Faults take too long to resolve and there’s limited visibility across sites.
Outcomes our clients care about.
One place to coordinate carriers, numbers and building services.
Better call reliability in basements, lifts and plant rooms.
Connectivity designed for critical building systems.
Infrastructure and visibility that scale across sites.
This page is most relevant to the following audiences.
Centralise telecoms and support across multiple buildings.
Clear contacts, billing and service visibility.
Design and implement communications for new builds and retrofits.
Prepare clear, compliant recommendations for approvals.
Serving strata communities and apartment buildings across Australia since 2013.
Australian businesses since 2013
years in business
Registered
✓ No lock-in contracts ✓ Australian-based support ✓ Cancel anytime
How long does installation typically take?
Most projects begin with a short consultation and site assessment. Installation time depends on building size, existing cabling, and access requirements. Where possible, we stage work outside peak hours to minimise disruption. After assessment, we’ll provide an indicative timeline you can share with your committee or stakeholders.
How do we get a proposal or quote?
Begin with a short consultation or site assessment. We confirm your objectives, review current infrastructure, and outline options with ballpark costs and timelines. You’ll receive a concise summary you can share with decision‑makers. For strata committees, we include a one‑page briefing pack covering scope, risks, compliance alignment, and budget ranges to support a clear approval pathway.
Can Pickle work with our existing equipment?
Usually, yes. We assess what you already have and recommend the most cost‑effective path: reuse, upgrade, or replace. Where reuse makes sense, we integrate with your existing network and vendor hardware, then phase improvements to minimise disruption. The goal is reliability and compliance without unnecessary spend or extended downtime.
Do you support multi‑site or multi‑building portfolios?
Yes. We standardise configurations, centralise reporting and billing, and stage rollouts across locations. Permissions can be scoped per site or team, and we provide portfolio‑level summaries so managers can track status, incidents, and budgets in one place. Ask about portfolio onboarding to streamline approvals and reduce admin overhead.
What’s the best first step if I’m not technical?
Book a consultation. We’ll translate your goals into clear options, explain trade‑offs in plain English, and recommend a practical next step that fits your timelines and budget. If a site visit is needed, we’ll schedule it and return with a short, shareable summary so stakeholders can decide with confidence.
Is Pickle’s lift emergency phone service compliant with Australian regulations?
Emergency lift phone services must meet Australian Standard AS1735 and Building Code of Australia requirements. Pickle’s lift phone service is designed to support these obligations — book a free assessment to confirm compliance for your specific building.
What does a building telecommunications upgrade typically cost?
Costs vary by building size and existing infrastructure. Our site assessment gives you a fixed-scope quote at no charge — with a one-page budget summary you can take directly to your committee.
We already have a provider — what does switching involve?
Most buildings have legacy providers with fragmented or poorly documented contracts. We start by mapping what's in place — cabling, carrier agreements, equipment ownership — then recommend a staged transition path that avoids service interruptions. We handle the paperwork and coordinate with outgoing providers. There's no requirement to switch everything at once.
How does NBN work in apartment buildings?
NBN Co classifies apartment buildings as MDUs (multi-dwelling units) and has specific infrastructure requirements for internal cabling and connection points. Pickle works with building managers and owners corporations to ensure the building's internal network meets NBN Co's standards, resolves connectivity issues caused by outdated or non-compliant cabling, and manages the connection handover to residents. Our site assessment covers NBN readiness as part of the full infrastructure review.
Typical scenarios we support.
Design and implement building telecommunications, internet and lift phone connectivity.
Extend mobile coverage using managed Wi‑Fi in basements, lifts and common areas.
Centralise carriers, service visibility and authorised contacts across buildings.
Keep building systems separate and harden endpoints — without disrupting operations. We handle audits, managed firewall and PC security, and network segmentation, then document changes for committee records. For full details, see our Cybersecurity page.
Audits, Managed PC, Managed firewall and VLAN segmentation.
Download our one‑page briefing pack — everything your strata committee needs to make a decision.