An 1800 number is a toll‑free business number. Customers don’t pay to call; your business covers inbound call costs. It’s ideal for support lines and national campaigns, and includes flexible call routing, overflow and reporting. Activation is quick and works with your current phone setup.
Give your customers a free call — nationwide
1800 numbers make it free for callers — boosting enquiry rates for customer‑facing businesses.
Already have an 1800 number? Port your number →
Search Available 1800 Numbers and Activate Instantly
Popular: [1800 555 800] [1800 777 300] [1800 888 500]
Choose the Right 1800 Number Plan for Your Business
We offer two flexible 1800 number plans designed to meet the needs of Australian businesses. Whether you’re a small business just starting out or growing fast, our affordable plans help you stay connected with your customers.
PAYG Plan
Perfect for businesses wanting flexibility with affordable call rates.
$15/month
15c per minute for all calls received on fixed numbers.
No lock-in contracts – cancel anytime
Per-second billing to save you money
Free calls for your customers
Free setup – get started quickly
7-day free trial to test it out risk-free
Premium Plan
Ideal for small businesses needing unlimited calls and advanced features.
$49/month
Eligibility: For new numbers only. Designed specifically for small business customers.
Unlimited national calls included
No lock-in contracts – cancel anytime
Free calls for your customers nationwide
Free setup – quick and hassle-free activation
7-day free trial to test your plan
Predictable costs with unlimited calling
How 1800 Call Routing Works
An 1800 number automatically routes incoming customer calls to the right team, location or device based on your call routing rules.
How our 1800 number service works
Search and Select
Choose your ideal 1800 number using our search tool.
Quick Setup
Your number is activated and ready in minutes.
Flexible Routing
Route calls to mobiles, landlines or your existing phone system.
Never Miss Customer Calls
Overflow and after-hours rules keep enquiries answered.
What Our Clients Say
We moved our office internet to Pickle and the difference has been noticeable. The connection has been stable and the installation process was smooth from start to finish. Their team also helped configure our router and phone system so everything worked together properly. It’s great dealing with a provider that understands business networks.
Sarah L., Practice Manager, Forrest Training
Pickle set up our phone system and internet without fuss. The handover was clear, and support has been responsive when we’ve needed changes.
David P., Bright & Duggan
We needed business internet quickly for our new premises and Pickle organised everything within a few days. The router arrived pre-configured and was ready to go. Whenever we’ve needed help their support team has been responsive and easy to work with.
David K., Director, Pillar Facilities Management
We recently engaged Pickle for their Professional IT Services and were impressed by the level of expertise and professionalism they brought. As a student accommodation company operating multiple sites, it was crucial for us to have a secure and well-managed IT environment. Pickle has exceeded our expectations and we recommend their professional IT services to any business looking to improve their technology infrastructure.
Ryan R., IT Manager, Urbanest
The team coordinated the cutover to minimise downtime and confirmed everything worked across our sites. It’s been reliable since.
Jessica S., Evolve House
What Is an 1800 Number and How It Works
An 1800 number is a toll‑free business number. Customers call you for free; your business covers inbound costs. Activate in minutes and route calls to mobiles, landlines or your existing phone system.
Chapters: 00:00 — What is a 1800 number? 00:12 — Costs in plain English 00:25 — Call routing options 00:40 — Who it suits 00:55 — Getting started
FAQs about 1800 numbers
What does a 1800 number cost?
Costs depend on your plan and usage. Choose a PAYG option for flexible call charges or a Premium Unlimited plan for predictable monthly billing. We’ll confirm total costs (service + inbound call charges) during sign‑up.
Learn more: Inbound number pricing and call rates →
Are 1800 numbers free to call?
Yes — for callers in Australia, 1800 numbers are generally free from mobiles and landlines. Your business covers the inbound call costs, which removes a barrier for customers to contact you.
Learn more: 1300 vs 1800 numbers
How do I get a 1800 number for my business?
Search for an available 1800 number, choose your plan, and complete sign‑up. Activation is quick — most numbers go live shortly after you finish setup.
Learn more: Search available 1800 numbers →
What are the benefits of a 1800 number?
A 1800 number builds trust with a national presence, is free for callers, and gives you powerful call management features like time/day routing, overflow and IVR.
Learn more: How inbound call routing works
What’s the difference between PAYG and Premium plans?
PAYG is best for lower call volumes and flexible costs. Premium suits higher or less predictable volumes with unlimited national calls for a single monthly fee.
Learn more: 1800 numbers for customer service
Start Your 1800 Number Free Trial