Designed to support AS1735/BCA obligations — book a site assessment for building‑specific confirmation.
✓ No lock‑in ✓ Australian support ✓ Site‑specific compliance assessment
Mobile-network lift phone connectivity with managed SIM, monitoring and professional installation. Designed for strata buildings where copper is unreliable or unavailable. Compliance is assessed per building.
A practical path to keep lift phones working without copper — fast to deploy, easy to manage.
Provides a dedicated voice path over 4G LTE where traditional lines are gone or unreliable.
We provision the SIM and monitor service status — issues are flagged early.
Install in existing buildings with minimal disruption. Typical installs completed quickly after assessment.
Add UPS for backup power and use a corded handset for blackout operation.
We select Telstra or Optus based on the strongest coverage at your site.
Retain existing lift numbers with number porting support.
A dedicated LTE gateway provides a managed voice path for the lift phone. Simple, robust, purpose-built.
Gateway installed in the lift machine/comms room and connected to the lift phone handset/ATA.
SIM (Telstra or Optus) is provisioned for the site after a coverage check.
Calls are carried over the 4G network via the managed voice service.
Optional UPS keeps the gateway running during short outages; corded phone recommended.
Lift handset connects to a dedicated LTE gateway. Calls traverse the mobile network to the public phone network (including 000) when powered and in coverage.
Everything needed for a reliable, managed lift phone line — minus the copper.
Dedicated voice connectivity over the mobile network.
Health checks and fault alerts so issues are acted on early.
Assisted testing and remote configuration support.
Supports backup power options sized to your site.
Connects to standard analogue lift phones via voice/FXS interface.
000 supported when powered and in coverage.
Keep your existing lift number where required.
Local team for installation coordination and ongoing support.
Approved hardware selected to suit each building. Model selection is confirmed during the site assessment.
Models: EM‑4GE2‑4L, EM‑4GE2‑1L, EM‑4GE1‑1L — chosen based on site requirements.
Telstra or Optus — selected for best coverage at the premises.
Connects to standard analogue lift phone via voice/FXS interface.
Backup power for short outages; corded handset recommended.
Trusted by Australian buildings and strata managers.
13+ years operating in Australia.
Trusted by Australian SMEs, strata and property teams.
Local support and accountability.
Standing compliance for number services.
Practical answers for strata committees and building managers. For compliance confirmation specific to your building, book a free assessment.
Is this compliant with Australian lift emergency phone regulations (AS1735/BCA)?
Lift emergency phone compliance depends on the full system design — handset, gateway, power, and monitoring. Our LTE gateway service is designed to support these obligations, but formal compliance must be assessed for your specific building. Learn more: /products/emergency-lift-phone
Will this work in buildings with poor mobile coverage?
We perform a site coverage check and can recommend placement and antennas if required. If stable LTE coverage cannot be achieved, we’ll propose an alternative design. Learn more: /solutions/strata-management-communications
What happens during a power outage?
The gateway requires power. With a suitable UPS and a corded handset, calls can continue for a limited time. Without backup power, the service will not operate during a blackout.
Can we keep our existing lift phone number?
Yes — we can usually port the existing number to the new service to avoid changes to on-site labels and records. Learn more: /products/emergency-lift-phone
Who monitors the service and who do we call if there’s a fault?
Pickle provides monitoring and first-line support, and we escalate to carriers/vendors where relevant. Building managers contact our support team for any issues.
How long does installation take and will there be downtime?
Most retrofits are completed with minimal disruption. We schedule work to avoid lift service impact and coordinate any brief test windows required.
Designed to support AS1735/BCA obligations — book a site assessment for building‑specific confirmation.
✓ No lock‑in ✓ Australian support ✓ Site‑specific compliance assessment