A virtual business mobile number is a genuine Australian 04XX mobile number that operates through an app or web browser instead of a SIM card. You can make calls, send SMS, and manage messages from any device. The number can be shared across a team and stays with the business, not the individual.
Virtual mobile numbers for Australian businesses
A mobile number that moves with your business. Use a dedicated mobile business number, separate from your personal phone. Route calls, send two‑way SMS and keep work and personal separate.
ACMA registered ✓ No lock‑in ✓ Australian‑based support ✓ Cancel anytime
Who uses mobile business numbers?
Mobile numbers that move with your business — keep work and personal separate.
Sole traders & tradies
Look professional and keep your personal number private.
Field service teams
Route by roster, job type or area.
Construction
Stay reachable on-site without exposing personal mobiles.
Consulting
Present a dedicated business line on any device.
Mobile health & wellbeing
Handle bookings and call-backs reliably on the go.
Real estate agents
Route enquiries to the right agent and capture missed calls.
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Why Australian Businesses Use Mobile Numbers
Keeps personal number private
Protect your privacy while staying reachable.
Works on any device
Route calls to mobiles or landlines you already use.
Professional presence
A dedicated business number for a credible first impression.
Routing + two‑way SMS
Full call routing plus an SMS inbox for your team.
Number portability
Move or port when you need to — you’re not locked in.
Call and SMS management features
Manage your business communication with these powerful tools:
Two-Way SMS Inbox
Manage incoming and outgoing text messages in one place.
Automation Tools
Trigger SMS messages, reminders, or workflows based on contact actions.
Call Routing
Seamlessly redirect calls to your team or voicemail.
Drag-and-Drop Editor
Create custom SMS flows for campaigns, account recovery, or notifications.
Analytics Dashboard
Gain insights into call and SMS performance.
A shared SMS inbox for your team
See every customer message in one place. Assign, reply and add notes — no more SMS on personal phones.
What our clients say
We moved our office internet to Pickle and the difference has been noticeable. The connection has been stable and the installation process was smooth from start to finish. Their team also helped configure our router and phone system so everything worked together properly. It’s great dealing with a provider that understands business networks.
Sarah L., Practice Manager, Forrest Training
We needed business internet quickly for our new premises and Pickle organised everything within a few days. The router arrived pre‑configured and was ready to go. Whenever we’ve needed help their support team has been responsive and easy to work with.
David K., Director, Pillar Facilities Management
Pickle set up our phone system and internet without fuss. The handover was clear, and support has been responsive when we’ve needed changes.
David P., Bright & Duggan
Virtual mobile number plans
A dedicated business mobile number with built-in calling and messaging — perfect for marketing, direct contact, and customer engagement.
Starter
$25 / month ex GST
Best for basic business use with occasional calls and SMS
Business mobile number
50 included minutes
Pay-as-you-go SMS
Online dashboard
Monthly reporting
Most Popular
Business
$45 / month ex GST
Built for businesses that rely on calls and messaging
200 included minutes
100 SMS included
Everything in Starter
Call overflow
Call distribution
Business insights
Unlimited
$69 / month ex GST
For businesses that want simple pricing and higher messaging limits
Unlimited inbound calls for standard business use*
300 SMS included
Everything in Business
Advanced routing
Priority support
Compare plan inclusions
Core features
| Feature | Starter | Business | Unlimited |
|---|---|---|---|
| Mobile number | ✔ | ✔ | ✔ |
| Included minutes | 50 | 200 | Unlimited* |
| SMS included | — | 100 | 300 |
| Online dashboard | ✔ | ✔ | ✔ |
Messaging platform
| Feature | Starter | Business | Unlimited |
|---|---|---|---|
| Two-way SMS | ✔ | ✔ | ✔ |
| Shared SMS inbox (team) | ✔ | ✔ | ✔ |
| SMS via web portal | ✔ | ✔ | ✔ |
| SMS automation | — | ✔ | ✔ |
| SMS notifications | Optional | ✔ | ✔ |
Call handling
| Feature | Starter | Business | Unlimited |
|---|---|---|---|
| Call forwarding | ✔ | ✔ | ✔ |
| Time & day routing | ✔ | ✔ | ✔ |
| Voicemail to email | ✔ | ✔ | ✔ |
| Call overflow | — | ✔ | ✔ |
| Call distribution | — | ✔ | ✔ |
Insights & analytics
| Feature | Starter | Business | Unlimited |
|---|---|---|---|
| Call analytics | ✔ | ✔ | ✔ |
| SMS analytics | ✔ | ✔ | ✔ |
| Performance dashboard | ✔ | ✔ | ✔ |
Optional add-ons
| Feature | Starter | Business | Unlimited |
|---|---|---|---|
| AI Call Answering | Optional | Optional | Optional |
| Call Recording | Optional | Optional | Optional |
What Our Clients Say
We moved our office internet to Pickle and the difference has been noticeable. The connection has been stable and the installation process was smooth from start to finish. Their team also helped configure our router and phone system so everything worked together properly. It’s great dealing with a provider that understands business networks.
Sarah L., Practice Manager, Forrest Training
Pickle set up our phone system and internet without fuss. The handover was clear, and support has been responsive when we’ve needed changes.
David P., Bright & Duggan
We needed business internet quickly for our new premises and Pickle organised everything within a few days. The router arrived pre-configured and was ready to go. Whenever we’ve needed help their support team has been responsive and easy to work with.
David K., Director, Pillar Facilities Management
We recently engaged Pickle for their Professional IT Services and were impressed by the level of expertise and professionalism they brought. As a student accommodation company operating multiple sites, it was crucial for us to have a secure and well-managed IT environment. Pickle has exceeded our expectations and we recommend their professional IT services to any business looking to improve their technology infrastructure.
Ryan R., IT Manager, Urbanest
The team coordinated the cutover to minimise downtime and confirmed everything worked across our sites. It’s been reliable since.
Jessica S., Evolve House
Learn more about mobile numbers
How inbound call routing works
Understanding inbound call reports
Explore Virtual Phone Numbers
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Experience the power of Virtual Mobile Numbers for your business. Enjoy advanced features, flexible pricing, and seamless communication tools.
Frequently Asked Questions
What is a Virtual Mobile Number?
A Virtual Mobile Number is a dedicated Australian mobile number for your business. It separates work from personal, lets you handle inbound calls and two‑way SMS, and routes calls to mobiles or landlines you already use. Activation requires ID verification under ACMA rules.
How much does it cost?
Choose from Starter, Business, and Unlimited plans. Month‑to‑month with no lock‑in. See plan pricing and inclusions above.
Do I need to show ID to activate?
Yes. Mobile activations in Australia require identity verification under ACMA rules. You’ll complete secure ID verification during signup. This protects customers and prevents unauthorised use.
How long does activation take?
Most activations complete the same business day once ID is verified. If additional checks are required, we’ll let you know and keep you updated.
Will it work on any phone?
Yes. Route calls to mobiles or landlines you already use. Two‑way SMS is handled via our secure web portal so your team can reply from anywhere — no app required.
How is this different from using my personal mobile?
You keep work and personal separate. You get a dedicated business number with two‑way SMS, call routing, reporting and shared inbox features you won’t get on a personal service.
Can multiple team members share the same mobile number?
Yes. Use a shared SMS inbox so nothing gets missed, and use call routing to ring a roster or hunt group. This keeps customer conversations in one place.
What happens when I’m unavailable?
Set time/day rules, overflow to teammates, or send callers to voicemail‑to‑email. You control after‑hours handling so customers always know what to expect.
Does it support MMS or attachments?
MMS support varies by device and network. For attachments, we recommend sending secure links in SMS. Talk to our team about what you need.
Can I integrate with my CRM or workflows?
We support automation triggers for SMS and calls and can discuss integration options based on your tools. Start a trial and we’ll help configure.
Can I port my existing mobile number?
Not yet — we’re working on it. Contact us to register your interest so we can notify you when it’s available.
Is a virtual business mobile number a real Australian mobile number?
Yes. Pickle issues genuine Australian 04XX mobile numbers that receive calls and SMS like a standard mobile. Services are provided under Australian regulations, and standard ACMA identity rules apply to activation.
What happens to my number if I cancel my plan?
You can port your Pickle mobile number to another provider before the account closes. If you don’t port, the number may be released back to the available pool. If you want to keep the number, initiate a port before you cancel.
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