Designed to support AS1735/BCA obligations — book a site assessment for building‑specific confirmation.
✓ No lock‑in ✓ Australian support ✓ Site‑specific compliance assessment
Keep your lift phone online with business nbn as the primary path and automatic 4G LTE failover. Managed VoIP, installation and monitoring included. Ideal for strata and building managers.
Primary fixed broadband for quality and cost-efficiency — with mobile failover for resilience.
If nbn drops, calls continue over 4G LTE until the fixed link returns.
Primary VoIP over business nbn for stable, predictable call quality.
UPS options for power backup and corded handsets recommended for blackout operation.
Provisioning, monitoring and support handled end‑to‑end by Pickle.
Port existing lift numbers where required to avoid relabelling.
Works in existing buildings and new developments with minimal disruption.
A fixed broadband service carries VoIP as the primary path. A 4G LTE link takes over automatically if the fixed link fails.
Business nbn/opticomm connection delivers the main VoIP path.
A mobile link stands by and activates automatically on outage.
Managed SIP service provides the lift line via FXS/ATA interface.
UPS option maintains service for limited time during blackouts.
The lift handset connects via FXS/ATA to managed VoIP over business nbn. If nbn fails, the LTE link takes over automatically. Emergency calling depends on power and available coverage.
A balanced design that prioritises reliability and ongoing manageability.
Automatic switch between nbn and LTE with no manual intervention.
000 supported when powered and in coverage.
Carrier check, signal testing, provisioning and labelled handover.
Service health checks and actionable alerts.
Retain existing lift numbers where required.
Connects to standard analogue lift handsets via voice port/ATA.
Sized backup options available to match runtime expectations.
Local team for ongoing assistance and escalation.
Primary fixed broadband for quality, mobile failover for resilience — installed and labelled by our team.
Primary fixed access (NTD/modem) for the main VoIP path.
Automatic 4G failover. Telstra Smart Modem Gen 2 or Gen 3 (FXS).
Connects the analogue lift handset to the VoIP service.
Sized backup to meet site runtime expectations; corded handset advised.
Calm, professional delivery for committee confidence.
13+ years operating in Australia.
Trusted by Australian SMEs, strata and property teams.
Local support and accountability.
Standing compliance for number services.
Answers for strata managers and committees evaluating primary nbn with mobile backup.
Is this compliant with Australian lift emergency phone regulations (AS1735/BCA)?
Compliance depends on the end‑to‑end system (handset, gateway, power, monitoring). Our solution is designed to support these obligations, but formal sign‑off must be assessed for your building. Book an assessment to confirm.
Do we need an existing nbn service?
We can provision a business‑grade nbn/opticomm service if one isn’t already present. Where fixed access is impractical, consider the LTE‑only gateway alternative.
What happens if the nbn link fails?
The LTE backup link takes over automatically (while power and mobile coverage are available). Service returns to nbn when it’s stable.
Will this work during a power outage?
Only if a suitable UPS is installed and the handset is corded or otherwise powered. Without backup power, the service will not operate during a blackout.
Can we keep our existing lift number?
Yes — number porting is available in most cases to avoid relabelling and document changes.
How disruptive is installation?
We schedule works to minimise downtime and coordinate any short test windows needed for commissioning and emergency call verification.
Designed to support AS1735/BCA obligations — book a site assessment for building‑specific confirmation.
✓ No lock‑in ✓ Australian support ✓ Site‑specific compliance assessment