Dedicated, uncontended fibre with symmetrical speeds and SLA‑backed restoration. Designed for critical sites, offices, and multi‑tenant buildings.
Your own fibre tail — no sharing. Predictable performance for critical operations.
From 100/100Mbps up to multi‑gigabit where available — engineered for cloud, voice and video.
Enhanced MTTR and carrier escalation pathways aligned to business continuity.
Works with comms rooms, VLAN segmentation, CCTV and lift services — with clear governance.
Static IPv4 with routed subnet options and BGP capability where applicable.
An engineered fibre service with clear design, installation and assurance steps.
We confirm availability, assess risks, and select the right access type (single, trunk or multi‑service).
We coordinate carrier works and site access — especially important in strata and shared facilities.
We test throughput, latency, MTU, QoS and routing — including any VLAN handoff requirements.
Ongoing monitoring, 24×7 fault intake, and defined escalation through the carrier if required.
Capability for committees and IT to trust in daily operations and during incidents.
Scale bandwidth to match demand with clear upgrade paths.
Dedicated access for consistent performance under load.
Prioritised restoration aligned to business continuity.
Static IPv4 with routed options; BGP where applicable.
802.1Q trunk or SAS handoff for multiple VLANs or ports.
Engineered for VPN, SD‑WAN and private WAN overlays.
Pickle‑managed gateway, switching and Wi‑Fi where needed.
Service telemetry, notifications and SLA tracking.
Key engineering elements for reliable day‑to‑day operations and incident response.
802.1Q trunk or SAS handoff for multi‑service separation and clean VLAN design.
Sized for VPN, SD‑WAN and private WAN overlays with appropriate QoS policies.
Static IPv4 with routed subnet options; BGP where applicable.
Customer manages NTU/CPE power and rack environment to maintain SLA readiness.
Enterprise Ethernet includes prioritised restoration and defined assurance paths (specifics detailed in your proposal).
Enhanced MTTR aligned to business continuity.
Carrier escalation via Frontier, tracked in Zoho.
802.1Q trunk or SAS ports documented in contract.
One‑page PDF for strata committees — benefits, process, lead times, and compliance framing for Enterprise Ethernet. If you don’t have the pack yet, request it and we’ll email it through.
Business case summary
Lead times & installation overview
Compliance & segregation framing
Committee decision checklist
We align installation to your building access, safety, and change windows.
MDF/IDF availability, induction, and after‑hours access if required.
Viable path for fibre runs with minimal disruption to tenants.
Rack position, UPS capacity, and NTU/CPE placement.
Building manager, security, and authorised access list.
Maintenance windows and notification requirements.
Any interactions with CCTV, lift phones, or legacy services.
Which class suits your site today — and when to step up.
Cost‑effective, shared access. Best for general office use where brief slowdowns at peak are acceptable.
Dedicated, uncontended, symmetrical. SLA‑backed for sites where downtime or variability is a business risk.
If outages or variable speed create operational or reputational risk, choose Enterprise Ethernet. Otherwise, Broadband can be sufficient.
Explore connected options for capacity and resilience.
nbn‑based internet with static IP and upgrade paths. → /products/business-internet/business-broadband
Managed 4G/5G business internet with DDNS remote access. → /products/business-internet/fixed-wireless
Australian‑owned • ACMA registered • Clear restoration pathways.
Service requires mains power for NTU/CPE. A UPS is recommended for continuity during outages.
Place on protected power; specify UPS runtime where required.
What is Enterprise Ethernet and when do we need it?
It’s a dedicated, uncontended fibre service with symmetrical speeds and SLA‑backed restoration. Choose it when uptime, consistent performance, or compliance requirements make best‑effort broadband a risk.
How long does installation take and are build works required?
Lead times depend on site access and whether fibre build works are needed. We confirm timelines during qualification and coordinate with building management to minimise disruption.
Is this suitable for strata buildings and shared comms rooms?
Yes. We design around shared facilities with clear VLAN and rack governance. We’ll confirm MDF/IDF access, riser availability and any after‑hours requirements.
What speeds are available and can we upgrade later?
Typical options range from 100/100Mbps to multi‑gigabit. Upgrades are available subject to access availability and contract terms — we size the service to your risk and growth.
What restoration targets and SLAs apply?
Enterprise services include enhanced restoration targets and prioritised escalation paths. We’ll outline the specific MTTR and service assurance commitments in your proposal.
Do we get static IPs and routed subnets? Do you support IPv6?
Static IPv4 is standard with routed subnet options and BGP where applicable. IPv6 is not currently provided.