Fixed wireless internet for buildings and SMEs

Managed 4G/5G business internet using Telstra Smart Modem Gen 3. Geolocked to your site with DDNS remote access — ideal for strata, commercial sites, backup WAN, and lift deployments.

Why choose Pickle Fixed Wireless

Rapid deployment

Get sites online fast — perfect for new builds, temporary sites, or as a backup link.

Works where cabling is hard

Leverages Telstra’s 4G/5G network for locations without easy fixed access.

DDNS remote access

Included configuration for secure remote diagnostics and support.

Geolocked to site

Locked to your approved service address for governance and stability.

Strata‑ready install

Professional install option with documentation for comms rooms and shared areas.

How Fixed Wireless is delivered

A managed business service with clear qualification, install and assurance steps.

Qualification & signal check

We confirm coverage, performance expectations and address geolock suitability.

Install plan

Self‑install for simple sites, or Professional Install for strata, lift or marginal signal scenarios.

Commission & configure

Activate SIM, optimise placement, enable DDNS, validate WAN and document settings.

Monitoring & support

We provide remote access for diagnostics and clear escalation for service assurance.

Business features that matter

Designed for building environments, emergency readiness and rapid deployment.

Telstra Smart Modem Gen 3

Business‑grade hardware with LAN ports for rack/router integration.

External antenna option

SMA antenna for low‑signal areas such as basements, rooftops or lift rooms.

Geolock & governance

Service locked to the approved address with change control.

DDNS remote access

Secure remote diagnostics for lift controllers, routers and CCTV where approved.

UPS compatibility

Supports UPS‑backed installs for lift/emergency use resilience.

Backup WAN ready

Use as failover path for Business Broadband or Enterprise Ethernet.

Business‑only contract

24‑month managed service with optional Professional Install.

Up to 250/50 device capability

Actual speed varies by network conditions and site placement.

Placement guidance: rooftop, MDF, basement

Rooftop or window line‑of‑sight (with external antenna) delivers the strongest signal in dense areas.

MDF/comms room installs are supported — ensure rack space and UPS coverage, and consider external antenna cabling if signal is marginal.

Basement installs typically require the external SMA antenna and verified UPS runtime for emergency/lift use.

Pricing & contract summary

Early termination and hardware return terms apply.

Monthly access

$85 per month · 300GB data allowance

Connection fee

$299 once‑off

Minimum term

24 months (managed service)

Professional Install (PIK)

$600 once‑off (signal optimisation, DDNS, commissioning, documentation)

If allowance exceeded

Speed shaping may apply (network dependent)

Notes

Business/strata only • Early termination charges apply • Hardware return required

Critical Information Summary & terms

Need the CIS or managed service terms? Request them and we’ll send the documents for your records.

Request CIS (Fixed Wireless)

We’ll email you the current Critical Information Summary for review.

Managed service terms

We’ll provide the applicable managed service terms for this product.

Eligibility and guardrails

Set the right expectations for building deployments and backup use.

Who can order

Strata corporations, body corporates, commercial property owners and ABN/ACN holders.

Not for

Residential/consumer deployments or consumer bundle use.

Positioning

Managed fixed wireless for lift/strata connectivity and backup WAN — not a fibre substitute.

Lift & emergency

UPS required, commissioned emergency test call, remote access verification.

Lift deployment checklist

Requirements we verify for compliant lift and emergency deployments.

UPS present and sized

Backup power for modem, router/ATA and controller during outages.

Voice path configured

SIP/ATA provisioned and connected to lift controller.

Emergency test call passed

Commissioned test completed and recorded in site docs.

DDNS verified

Remote access reaches approved devices for diagnostics.

Site record updated

Location, signal level, UPS capacity, DDNS hostname and port notes.

Related services and information

Explore connected options for capacity and resilience.

Enterprise Ethernet

Dedicated fibre with symmetrical speeds and SLAs. → /products/business-internet/enterprise-ethernet

Business Broadband

nbn‑based internet with static IP and upgrade paths. → /products/business-internet/business-broadband

Trusted by Australian businesses since 2013

Australian‑owned • ACMA registered • Clear building and strata deployment pathway.

1,100+ Australian clients
Australian‑owned and operated
ACMA registered
Frequently asked questions

Who is eligible for Pickle Fixed Wireless?

Business and strata customers only — including strata corporations, body corporates, commercial property owners and ABN/ACN holders. Residential consumer deployments aren’t supported.

Is this suitable for lift and emergency use?

Yes, when paired with a suitable voice solution (e.g. SIP/ATA) and installed with UPS power. Commissioned emergency call testing and remote access verification are required.

What speeds should we expect?

The modem supports up to 250/50 Mbps, but actual performance depends on Telstra network conditions, signal strength and placement. We verify expectations during qualification.

Can we add an external antenna for low‑signal areas?

How is remote access provided?

Is this a primary internet service or a backup?

Book a Fixed Wireless site assessment